Interview with Jeff Rich, President and Chief Operation Officer | Article
Outsourcers that have the infrastructure and more importantly the expertise within a given process will be able to capitalize on that opportunity.
Outsourcers that have the infrastructure and more importantly the expertise within a given process will be able to capitalize on that opportunity.
We continue to see the refinement of the evolving nature of the deals at the industry’s high end, which reveal a high degree of creativity and innovation in some cases driven in large part by IT executives.
If you look back five years ago, most people would think of the value of outsourcing simply in economic terms as a way of reducing costs and restructuring the balance sheet. I think the focus now is far more on is there a better way to leverage technology in a very competitive environment where we have pressure to move quickly.
A fundamental shift is taking place in the way outsourcing decisions are being determined today. Corporations have realized that they cannot abdicate responsibility for the use and impact of information technology within their organization.
The most dramatic change is the willingness to outsource core activities. The conventional wisdom has always been to outsource non-core activities, but most of the big wins in 1996 were core activities.
There are five lines of business that will define EDS today and going forward into the next five years: we will continue to play a major role in the systems technology management arena that’s outsourcing, systems integration, development and maintenance, we’re also building a robust business process management business that’s supply source, teleservices, data mining and warehousing, imaging, environmental and safety, and logistics, consulting, cosourcing is a distinct line of business, and electronic markets card processing, electronic funds transfer, EDI, and internet/ intranet in some ways actually being a direct participant as opposed to a supplier.
Outsourcing in the traditional sense a way for companies to save money is changing. The clients I talk with now view outsourcing, or some form of it, as a viable option to not only saving money, but to actually help them improve their competitiveness.
It’s no secret, but there’s a major shift to outsourcing functions or business processes. What is interesting is how different buyers and sellers of these functions or business processes are going to market.
This relationship was chosen because of its strength and its powerful vision of impacting Rolls Royce’s business beyond its IT systems.
The JP Morgan deal gets the award for Most Important Deal from the Editor’s Choice Awards for a number of reasons…
This relationship was chosen based on the close working relationship between the two companies.
This relationship is recognized based on Textron’s perspective that it has allowed them to aggressively pursue acquisitions and achieve the most favorable worldwide pricing.
This relationship was chosen based on the strong affinity between supplier and customer in particular, the high degree of dependence of MedPartners on ACS.
1996 Editor’s Choice AwardBest Strategic Partnership This relationship is recognized based on Textron’s perspective that it has allowed them to aggressively pursue acquisitions and achieve the most favorable worldwide pricing. According to Bill Gauld, VP Corporate Information Management for Textron, Inc., “As we’ve acquired new companies, we’ve been able to move so much quicker than [...]
It’s a growth industry that has not yet hit its stride. For instance, in the IT and customer care field, the breadth of what firms are now considering and are in fact outsourcing has grown so dramatically over the last year that it has become an accepted business style.