A couple of years ago, e-commerce was just knocking at the door of the IT marketplace. Today, companies have shoved that door open and are walking through to discover new opportunities and new ways of doing business more profitably and more efficiently.
Candles are lighting the way to an e-commerce venture that has been in the works for two years and is just about to ignite. The story began in 1996 when Hallmark decided to return to their core competencies in paper goods and cards and sell off their candle-making operations.
Over the past two years, the state of e-business has evolved from lightly regarded to a hot topic among senior executives. That’s been the experience of Neil Isford, vice president, e-business services, IBM Global Services.
The concept is simple. Gather together numerous small to medium-sized entities, leverage their commonalities and enable them to wield the force of their united strength. Now, another implementation is helping small to medium-sized companies discover a more level playing field in electronic commerce.
As Stan Lepeak, an analyst with Meta Group, looks at electronic commerce, he sees an extremely lucrative area for outsourcing, with a high percentage of applications being turned over to providers. That fact, said Lepeak, means that relationship management will play a key role in success or failure.
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