Research & Insight

Monthly archives: June, 1998

Teaming: Making Multi-Vendor Relationships Work

Robert E. Zahler

Since the late 1980’s, outsourcing vendors have relied on subcontractors to perform part of the work required in outsourcing relationships. Although customers often assumed that the functions subcontracted were non-critical services, a number of trade press articles a few years ago revealed that the outsourced functions included some that any client would view as potentially at the heart of the relationship.

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