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Archive for September, 1999

The World According to ASP, BPO | Article

The World According to ASP, BPO | Article

With today’s world interconnected through the Internet, one is incredulous that the chairman of the world’s foremost computer manufacturer didn’t have the vision to predict the future with more accuracy. Today, his statement might be more correct to say every family unit may soon have five computers, if you count Palm Pilots and Net-equipped wireless phones.

Building A Flexible Partnership | Article

Building A Flexible Partnership | Article

Simpson Industries, Inc. knows the importance of a flexible contract. Richard Lefebvre, CIO and vice president of information technology at Simpson, says that business objectives change everyday and companies need a contract and a supplier that will change with them.

Business Process Outsourcing: The Finance and Accounting Process | Article

Business Process Outsourcing: The Finance and Accounting Process | Article

Global business organizations increasingly understand the value of outsourcing their non-core functions. Outsourcing allows companies to retain their focus on their core tasks so they can remain competitive, along with many other benefits. But the leading issue is that companies need to demonstrate to their shareholders ways in which to increase share value, and many look to outsourcing for that support says David Narrow, global leader for the finance and accounting BPO practice at PricewaterhouseCoopers.

Out With the Old; In With the New | Article

Out With the Old; In With the New | Article

In the early 1990s Pacific Bell decided to undergo a makeover. The staff at Pacific Bell determined that the particular suite of services the company was using for corporate support were going to be rewritten and put on another platform.

Outsourcing the Mainframe Niche | Article

Outsourcing the Mainframe Niche | Article

Unisys’ has the ability to implement and operate an entire IT (Information technology) process, but it also has the skills to provide expertise in the smaller functions within the operation. Mainframe services is one of several niches that Unisys provides its customers that prefer to selectively outsource.

Riding Out the Storm | Article

Riding Out the Storm | Article

There are many reasons for a company to choose outsourcing, but usually not included among them are averting natural disasters. Well, it is now safe to add it to the list. Unisys’ service center in Eagan, Minnesota is equipped to the hilt with IT (information technology) security…

Working Flexibility and Integrity Into the Contract | Article

Working Flexibility and Integrity Into the Contract | Article

Contract flexibility and integrity are significant contributors to the overall costs that a customer pays over the lifetime of an outsourcing relationship, says attorney Robert Zahler, a partner at the law firm of Shaw Pittman in Washington.

Retaining Business by Remaining Flexible | Article

Retaining Business by Remaining Flexible | Article

If an outsourcing contract remains flexible and keeps its integrity, the likelihood that a vendor will keep its customers coming back for increased services and contract extensions is more likely. Kodak was one of the first major corporations to be involved in a blockbuster outsourcing deal in 1989 when it sold its mainframes to IBM and hired the IT company to do its data processing

As the Company Changes, So Goes the Contract | Article

As the Company Changes, So Goes the Contract | Article

Today’s business world is chaotic. More companies are buying and selling divisions as they attempt to align the right set of values to plant a firm foundation in the market, and then bulldoze their competitors.

The Future of Outsourcing in the Investment Banking Industry | Article

The Future of Outsourcing in the Investment Banking Industry | Article

Forward progress by the European banking industry in information technology (IT) has been severely reduced over the last two years as efforts have been focused on two major concerns.

Global Top Decision-Makers Study on BPO Energy | White Paper

Global Top Decision-Makers Study on BPO Energy | White Paper

The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.

Global Top Decision-Makers Study on BPO Consumer and Industrial Products | White Paper

Global Top Decision-Makers Study on BPO Consumer and Industrial Products | White Paper

The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.

Global Top Decision-Makers Study on BPO Entertainment, Media, Communications | White Paper

Global Top Decision-Makers Study on BPO Entertainment, Media, Communications | White Paper

The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.

Global Top Decision-Makers Study on BPO Technology | White Paper

Global Top Decision-Makers Study on BPO Technology | White Paper

The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.

Global Top Decision-Makers Study on BPO Payroll | White Paper

Global Top Decision-Makers Study on BPO Payroll | White Paper

The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.

Global Top Decision-Makers Study on BPO France | White Paper

Global Top Decision-Makers Study on BPO France | White Paper

The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.

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