Email, Not Phone Home | Article
Today cybercafes allow the kinder to email home from anywhere. Ryan Byrne formed Globe Drifters in September, 1999, to make it even easier for student travelers to keep in touch…
Archive for July, 2000
July 1, 2000 | 0 comments | Read More
Incentives Create Clear Sailing | Article
GoCargo.com is an on-line exchange for ocean freight. The site works like most B2B exchanges; shippers post their ocean freight shipments on the site…
July 1, 2000 | 0 comments | Read More
Incentives Build Relationship Outsourcing | Article
Jeff Kelly, vice president for EDS in the America’s delivery, Information Solutions line of business, says EDS typically competes with Tier 1 suppliers for the nation’s large outsourcing contracts…
July 1, 2000 | 0 comments | Read More
ERP Ties All Systems Together | Article
The two Brits were lured by the siren call of the constant sunshine. Bahad and his partner started Dataforce Corporation in 1993 as a marketing vehicle for their Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) consultancy…
July 1, 2000 | 0 comments | Read More
Incentives: Don’t Sign an Outsourcing Contract Without Them | Article
Julie Giera, a vice president at the Giga Information Group in Cambridge, Massachusetts, believes they will become increasingly popular because ‘they are a great way to manage relationships.’ She predicts the outsourcing world will see a surge of these creative arrangements in the next 18 months…
July 1, 2000 | 0 comments | Read More
Including Incentives in an Outsourcing Contract | Article
Providing performance incentivess to encourage the behavior your want is a powerful way to moderate behavior. Parents use it to push for good grades. Puppy owners use it to train Rover to fetch. Now outsourcing customers are writing performance incentivess into their contracts to improve the performance of their suppliers.
July 1, 2000 | 0 comments | Read More
Let Our Sales Force Be With You | Article
In 1993 MCI had a problem. It called Bob Stockard to solve it. Stockard and his wife Maria Massaro were running a successful executive search firm when MCI, a search client, approached them. The long distance carrier was looking for a temporary sales force to launch its new Friends and Family program. And, MCI needed its sales force now…
July 1, 2000 | 0 comments | Read More
Performance-Based Contracts | Article
Question: How do you find the right mix of freedom to get the job done for the supplier and control over the process for the customer? Answer: Performance-based outsourcing contracts.
July 1, 2000 | 0 comments | Read More
NASA Launches Outsourcing Initiative | Article
NASA was the federal agency to put the first man on the moon. Now it is leader in another strange new landscape: performance incentives-based IT outsourcing. The Outsourcing Desktop Initiative for NASA (ODIN) has happily outsourced 45,000 desktops and 40,000 telephones in a 12 year, $13 billion multi-vendor contract…
July 1, 2000 | 0 comments | Read More
Better Care For A State Hospital | Article
When the South Florida State Hospital was built in 1957, the town of Pembroke Pines was a community of dirt roads. Today, Pembroke Pines is a flourishing upscale community west of Fort Lauderdale. Similarly, the mental hospital’s needs have changed significantly in the last 40 years…
July 1, 2000 | 0 comments | Read More
Out Of This World IT Support | Article
Intellisource, an IT support company, is used to launching new ideas with NASA. The Vienna, Virginia company, which has been a NASA subcontractor from its inception, was able to win one of the nine master contracts from NASA’s Outsourcing Desktop Initiative for NASA (ODIN) because of its expertise and its heritage with the space agency.
July 1, 2000 | 0 comments | Read More
Getting Ready For Tomorrow | Article
Dr. Han T. M van der Zee doesn’t own a crystal ball. Yet the director of the Nolan Norton Institute in De Meern, the Netherlands conducts research to predict the future. Companies look to the Institute to help them determine what they have to do now to get ready for tomorrow.
July 1, 2000 | 0 comments | Read More
Online Communities Become Par For The Course | Article
Online Communities Become Par For The Course… Nothing can provoke a temper tantrum in an usually well behaved adult faster than a missed putt. When abusive behavior began to pervade an Internet golfing community, a golf Web site turned to an ASP to clean up the act.
July 1, 2000 | 0 comments | Read More
Earth Moving Auctions | Article
A Phoenix construction company wins a big job in Los Angeles. The first stage of the project requires a D10 bulldozer. Instead of hauling the heavy machine from Arizona to California, a costly expense even before gas prices skyrocketed, the contractor typically called a broker to sell the dozer in Phoenix at an auction and buy another one in California. It’s easier to pack your crew and travel to Los Angeles than it is to pack your crew and equipment and travel to Los Angeles, says Tri Nguyen, vice president of technology for EquipmentAuction.com.
July 1, 2000 | 0 comments | Read More
Getting The Score | Article
The Internet has altered the way people look for jobs. Today a job seeker can visit a talent exchange or a job board, search for the perfect job, then submit a resume with the click of a mouse. The universal availability and ease of use of these tools by Net-savvy job seekers are creating a blizzard of email for companies looking for help.
July 1, 2000 | 0 comments | Read More
The ASP Advantage | Article
Application Service Providers (ASP) have much to offer companies in today’s connected, competitive world, according to Rita Terdiman, vice president and research director at the Gartner Group, a Stanford, Connecticut consulting firm. They level the playing field, allowing small and medium-sized companies to leap frog to Tier 1 applications, she points out. And multinational companies doing business globally benefit from the easy connectivity of the ASP solution.
July 1, 2000 | 0 comments | Read More
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