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Archive for December, 2000

Outsourcing: A Chemical Reaction | Article

Outsourcing: A Chemical Reaction | Article

In 1966 Robert Walther was running a trucking company. One of its key accounts was hauling Barbie dolls and needed a warehouse to store the doll’s component parts. Could Walther help him? So the entrepreneur formed Brook Warehousing Systems in Bridgewater, New Jersey, to accommodate his customer.

Crimedia Keeps the Crooks Out | Article

Crimedia Keeps the Crooks Out | Article

As a criminal justice attorney, Seiden was interested in a book written by Stephen Donziger entitled The Real War on Crime. He phoned the author and after much discussion, the two decided to form a company to develop products and services to help law enforcement officials cope with computer crime. Then they recruited the former police commissioner of New York City and top people at the FBI to join the board of their new company, Crimedia Inc.

Producing The Nation’s Paychecks On Time | Article

Producing The Nation’s Paychecks On Time | Article

If you are a salaried employee in the Netherlands, there’s a 50-50 chance that Pink Roccade produces your paycheck. If we are one day late, there’s a big economic problem, says Hans Kateman, communication manager for Pink Roccade, an IT outsourcing supplier in Apeldoorn, the Netherlands.

Outsourcing Responsibilities of Senior Management | Article

Outsourcing Responsibilities of Senior Management | Article

A New Era for Outsourcing, By Dr. Wendell Jones When the word outsourcing came into common usage 15 or so years ago, this new business practice was usually associated with reducing cost and cutting headcount. Today, companies still look to outsourcing to reduce cost. But the global changes of the last five years have broadened the range of reasons to outsource.

When the Government Comes Calling | Article

When the Government Comes Calling | Article

This question is important to the solvency of any organization, but it is crucial to those companies doing business with the federal government, says George Phares, President of Strategic Direction Resource, Inc. For seven years, Phares’ company, based in Houston, Texas; has specialized in auditing human resources for federal contractors. Why, you may ask, do human resources need auditing? Because once a year, each federal contractor is required to file a compliance report with the government…

Technology Expedites Refund Process | Article

Technology Expedites Refund Process | Article

Access specializes in marketing telecommunication audits to medium to large national businesses and government entities. The company also offers utility and energy services targeted to a California base. Access is the exclusive representative for nationally recognized companies in each of these fields. The simplicity and value of outsourcing an audit – the prospect of saving 10-30% on a company’s telecommunication costs with no upfront fees and minimal staff time involvement, make going forward with one an easy decision…

13 Big Mistakes to Avoid | Article

13 Big Mistakes to Avoid | Article

Bill Bierce is in the catbird seat when it comes to watching outsourcing agreements go south. The founder of Bierce & Kenerson, P.C., a New York law firm specializing in outsourcing and technology law, has devised a lucky list of how to raise the odds on outsourcing success…

Balancing Trust and Accountability | Article

Balancing Trust and Accountability | Article

Trust plays a crucial role in government outsourcing. Adrian Moore of the Reason Foundation says that the less tangible things are, the more important trust is. In outsourced infrastructure projects, trust is less important. A project to construct a bridge, for example, is tangible in that you test to establish whether it was built soundly. But in a contract for such services as child adoption placement, managing a prison or welfare benefits, the outcomes are open-ended. Much of what the government wants to happen is well defined and measurable, but a lot of it is not. That type of circumstance will require trusting the vendor a great deal…

Outside Looking In | Article

Outside Looking In | Article

In good times and bad, but especially in bad, corporations want to make sure they are not paying too much for their essential services. Electricity bills are already high enough! At the same time, federal and state governments have rules that all companies must follow. Ignoring one of those arcane rules can be very painful financially. Fid out what you need to know.

…Of Goose Quill Pens and Inkwells | Article

…Of Goose Quill Pens and Inkwells | Article

Today, much more than simply adding up figures is required of internal auditing. It is now an integral part of value production within a company. So avers Terence McGrane, the National Accounts Partner for KPMG’s Internal Audit Services Practice. KPMG is a major, international accounting firm, and McGrane has spent more than 20 years designing, developing and deploying internal audit functions in fifty six countries and on six continents…(outsourcing)…

It Takes Two to Tango | Article

It Takes Two to Tango | Article

Long before the Internet, the travel industry has been in the forefront of computer automation. As far back as the 1970s, airlines that couldn’t harness technology effectively crashed and burned. (Pan Am and Eastern, for example.) But because of the complex nature of booking ocean liners, cruising has been the last bastion for manual bookings, according to David Anderson, vice president of technology for GoCruiseDirect.com, a Miami, Florida company……(outsourcing)

Xdrive: Handling Growth to the X Degree | Article

Xdrive: Handling Growth to the X Degree | Article

Xdrive: Handling Growth to the X Degree… That need was the origin of Xdrive Inc., a Santa Monica, California company that calls itself a file cabinet in the sky. Users who store files on their X drive can access it from any Web-enabled device, which includes desktops, laptops, personal digital assistants like PalmPilots, WAP-enabled cell phones, and Blackberry pagers. Instead of loading a PC and schlepping it through the airport, users can arrive at your client’s office and call up the entire presentation from their X drive on the client’s computer.

A Taxing Solution | Article

A Taxing Solution | Article

In 1997 Hamilton County, Ohio (the home of Cincinnati) saw the real possibilities of the Internet. The Auditor’s office, which assesses real estate values and then collects property taxes, is also the agency responsible for property ownership information. Its managers wanted to be able to deliver this information – which it must make available to the public — online. In addition, the county wanted to be able to accept tax payments using credit cards over the Net.

Data Storage at the Speed of Light | Article

Data Storage at the Speed of Light | Article

In 1998 Bill Miller was in the hardware storage business. His specialty was oil firms. He’d make a sales call and hear the complaints. Clients were tired of buying hardware. They were frustrated by the complexity of the software. And they were pulling their hair out trying to fill positions given today’s IT labor shortage. Many were spending more time searching for data storage solutions than they did searching for oil.

Remote Control | Article

Remote Control | Article

Remote Control… Napster is a Web site that allows users to download music at no cost. The Web site, which has 38 million users, gives users who download its software access to the music on the computers of all the users who are willing to share. Users type in a song title and Napster generates a list of other users who already have the song. Clicking on the selection copies the file from one user’s hard drive to the other’s. Once users save the downloaded song on their computers, they now own the tune.

A Purr-fect Outsourcing Relationship | Article

A Purr-fect Outsourcing Relationship | Article

The Dallas Morning News printed a shocking story on toxic waste dumps in town. At the end of the story was a bar code. Worried homeowners could rub a mouse like device (that looks like a cat) over the striped lines. Instantly their PCs (the device connects them to the Internet if their computers are on but not online) brought up a Web site listing all the toxic waste sites in their zip code.

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