Our mission at the Outsourcing Center is to promote outsourcing to be the first choice in strategic tools to use in achieving business objectives. One of the best ways to do that is to present to you illustrations of excellence in outsourcing, thus showing the value and benefits that can be accomplished. Of the many fine relationships we encounter, the best become recipients of our annual Editor’s Choice Awards. In this very popular annual awards issue of the Outsourcing Journal, we relate their stories so that you may duplicate their successes.
Each year, we invite you, our readers, to nominate outstanding relationships, and we invite a panel of industry experts to join us in selecting the winners among the nominees. This year we received 80 nominations, from which 40 were selected for further study. We then conducted interviews with representatives of the buyers in each of those 40 nominations. After researching those relationships, our editorial staff narrowed the nominations to the top 20. Research on the top 20 was then submitted to our panel of judges, and the winners were selected.†
Judging the nominations this year were:
Peter Bendor-Samuel is founder and CEO of Outsourcing Center, a leading company specializing in thought leadership, best practices and innovation in outsourcing. The company’s three divisions have been pioneers in developing a rigorous methodology that protects buyers and produces win-win relationships. The Outsourcing Center and its visitors form the largest Internet community dedicated to outsourcing. The company’s consulting division, the Everest Group, has helped companies around the world to manage every phase and aspect of their outsourcing relationships. He is the author of Turning Lead Into Gold, a book that shares his insights into the principles that make outsourcing work successfully. He serves as Honorable Advisor to the Strategic Outsourcing Council of Japan and is frequently requested to counsel industry giants and governments around the world. Bendor-Samuel in 1999 was awarded a Certificate of Special Recognition at The Outsourcing World Summit. The award recognizes his impact on the outsourcing industry, as a professional who demonstrates innovation, breaks new ground and establishes standards on which others can build.
Michael Corbett is president of Michael F. Corbett & Associates, Ltd. and is recognized as a leading authority on outsourcing and eSourcing. The firm is dedicated to advancing outsourcing as a powerful management discipline and educates thousands of executives annually through The Outsourcing World Summit Conference Series, Firmbuilder.com, executive symposiums, research and training programs. Corbett also chairs and is executive director of the Outsourcing Research Council, a leading executive forum for knowledge sharing and innovative thinking on outsourcing.
Barry A. Wiegler is founder and managing director of Sourcing Interests Group. The company, founded in 1991, is a globally recognized, highly respected forum for information sharing and networking for outsourcing, strategic sourcing and eBusiness. Wiegler serves as advisor in many of the company’s major outsourcing deals and strategic sourcing initiatives of member companies. He also serves as CEO of Key Consulting Group, helping companies with sourcing decisions, transition management, consolidation planning and implementation, interim management in IT and strategic sourcing.
Allie Young†is a chief analyst at Gartner Dataquest’s Worldwide IT Services organization. For the the past ten years, she has concentrated her research in the areas of outsourcing and business process outsourcing, sourcing strategies, and broader trends and competitive issues in the IT services marketplace. Young has presented at Gartner Symposium and Dataquest’s annual ServiceTrends conferences, as well as other industry events on outsourcing. Together, they bring to the judging panel a wealth of knowledge and world-renowned expertise in outsourcing. Among other factors, they judged the nominees on effective use of outsourcing, flexibility, “partnership” approach, innovation, suppliers that bring added value to their customers, ongoing management of relationships, conflict resolution and relationships that demonstrate how outsourcing produces value for both parties.
In this special annual awards issue, we are honored to bring to you the stories of these winning relationships. They are superior examples of successful outsourcing and, as such, we share these stories with the hope that you will discover new approaches and best practices that can be followed in your own organizations.