Outsourcing the Enterprise | Article
British Petroleum pioneered the concept of enterprise \x0d\x0a outsourcing in the 1980s. Today, three trends are converging to make enterprise \x0d\x0a outsourcing one of the biggest trends in BPO.
Archive for April, 2002
April 1, 2002 | Read More
Outsourcing Allows British Banks to Check Out of Check Processing | Article
Two big banks in England needed to upgrade their check clearing operations. But they didn’t want to invest in the process due to falling volumes. Outsourcing helped them gain access to new technology as well as lower costs.
April 1, 2002 | Read More
Trust Nobody; Train Everybody | Article
Serious legal consequences can result from employees’ lack of awareness of new procedures for privacy and security issues due to HIPAA. But implementing the policies and educating employees is costly and requires expertise. One outsourcer, however, has a unique, low-cost, highly effective solution that you need to know about.
April 1, 2002 | Read More
Cost V. Control: Thoughts on Outsourcing Your eCommerce Offering | Article
Companies face five key legal issues when they outsource their eCommerce offerings. Attorneys at Baker & McKenzie show you the legal sandbars and explain how to navigate around them.
April 1, 2002 | Read More
Outsourcing Long-Term Care Policy Administration Allows Entry in the Short Term | Article
Baby boomers, concerned about protecting their financial assets, are looking at long term care policies to help defray that cost. Insurance companies expect sales volumes to grow. They are turning to suppliers like EDS to be ready when the boom comes.
April 1, 2002 | Read More
The Art of Fulfillment | Article
Finding top talent for sales support and fulfillment is always a challenge. Spherion helped the second largest check printing company in the U.S. man its sales resource center. In addition to great customer service, the buyer was finally able to standardize its sales process.
April 1, 2002 | Read More
Outsourcing Allows the Little Guys to Play in the Big Leagues | Article
Outsourcing levels the playing field and allows the little guys to successfully compete with the big boys. Read how a small town newspaper was able to compete with its Chicago neighbor thanks to a savvy supplier.
April 1, 2002 | Read More
The Three Dimensions of Value | Article
Outsourcing creates value three ways. But not all value is created equally. Everest research is quantifying how each type of value benefits buyers.
April 1, 2002 | Read More
Value in Outsourcing – It’s Not About a Black and White Contract | Article
In today’s hospitals, technology is of utmost importance to reducing costs, streamlining functions and providing the best patient care. Some hospitals have learned that outsourcing can make an enormous strategic impact and be a differentiator in competitive advantage.
April 1, 2002 | Read More
Outsourcing: Dynamo for Transformation | Article
Total integration after mergers/acquisitions is difficult to achieve…but IBM knows how to do it, no matter how complex it appears to be.
April 1, 2002 | Read More
Don’t Skip on the Details | Article
Don’t shortchange the exhibits in your outsourcing contract. They contain the core of your outsourcing agreement, including the price of services and your service level agreements.
April 1, 2002 | Read More
Rx for Secure Patient Data Collection | Article
Outsourcing patient data must satisfy a hospital’s stringent security requirements. One ASP has developed a prescription for protecting patient data on the Web.
April 1, 2002 | Read More
