There’s a new help desk capability for pharmaceutical companies seeking expert services and lower costs in an offering from Getronics and Everest Field Technologies, which combines campus and field sales support.
A British insurance firm closed its pension portfolio but had 350,000 policies to service. Outsourcing to a third-party administrator cut costs as much as 30 percent.
Outsourcing functions like loan application processing and check imaging give banks access to new technology and best practices … without breaking the bank.
After 9/ll, people from all over the world sent contributions to the Twin Towers Fund to help the families of the fallen. Outsourcing was the fastest way to handle non-core aspects of disaster relief. OPI, a Manhattan-based service provider, volunteered to provide the fund’s accounting.
Hospitals looking for a service provider for HIPAA compliance should select one who has actual translation and mapping experience. The process is too complicated to outsource to a provider just learning the ropes.
Communication of timely, correct information is critical when a disaster like 9/11 strikes. Two Seattle-based outsourcing firms banded together to provide Web-based communication for facilities managers that helped one Washington, D.C. firm weather the terrorist attacks.
A fast-growing car rental agency in London heavily dependent upon eCommerce found outsourcing to an MSP was the best way to ensure reliability.
Although it’s best to retain outside counsel with outsourcing expertise, Attorney Stacy Schultz of O’Melveny & Myers explains the unique issues that buyers’ corporate in-house lawyers need to know before becoming involved in constructing an outsourcing contract.
MetLife needed to improve its claims processing. ACS now does the job up to nine times faster, up to 75 percent cheaper and with 40 percent more accuracy using offshore labor.
For global corporations, the outsourcing of non-core functions has become not just a smart business move, but a critical strategy for maintaining a competitive edge and increasing market share and shareholder value. Corporate leaders know they need to understand what outsourcing means and stay current with leading edge practices.
Law firms are struggling with lawyer churn, ability to attract clients, ability to improve services to clients, growing pains, changes in competition and technology, and a poor economy. This paper addresses challenges unique to the legal industry in its adoption of outsourcing as a highly effective strategy to achieve profitability and competitive advantage.
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