Gaining Control Through Business Process Outsourcing: Executive Discussion Forum | White Paper

Interest in outsourcing as a tool for control is intensifying, according to results from a survey conducted by Accenture of executives in more than 1,000 consumer goods, manufacturing and service organizations. Complementing this research, senior executives from leading global, national and regional companies devoted a full day in November 2003 to sharing their views on outsourcing in a forum at Accenture offices in Philadelphia, Pennsylvania.

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Category: Governance, Service level agreement (SLA), White Papers