How do you get the most from your next outsourcing arrangement? One sure way is to borrow best practices from the masters, companies that have been outsourcing successfully for years. A new global survey of companies with deep experience in outsourcing constitutes a “how-to” guide for high performance outsourcing. These outsourcers are sophisticated in their approach to managing arrangements for maximum results. Most get better, broader business benefits, and are highly satisfied with their results.
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