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Studies Reveal Eight Buyer-Provider Disconnect Areas Likely to Cause Outsourcing Failures | White Paper

White PapersOutsourcing Center conducted a comprehensive study on what causes outsourcing relationships to fail. The study found evidence of several components firmly entrenched as causes of failure. One such component is the multi-faceted difference in opinion of buyers and providers. The findings are startling.

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Category: Awards, Communication, Contract, Governance, Multisourcing, Service level agreement (SLA), White Papers

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