Dangerous Liaisons | White Paper

White PapersThe degree to which cultural elements in an outsourcing buyer and service provider’s separate cultures are compatible is a primary key to success in outsourcing. The parties’ degree of compatibility will enhance (or hinder) their ability to jointly solve problems and jointly adjust to changing pressures in their business environment. This paper presents findings and conclusions from Outsourcing Center’s study on the impact of cultural compatibility in outsourcing.

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