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Archive for May, 2004

Outsourcing to India: Key Legal and Tax Considerations for U.S. Financial Institutions | White Paper

Outsourcing to India: Key Legal and Tax Considerations for U.S. Financial Institutions | White Paper

Any cross-border outsourcing transaction raises a host of potential legal issues; in addition there is an emerging body of “global sourcing” legislation in the U.S. This paper describes how Baker & McKenzie can assist U.S. financial institutions in assessing current outsourcing agreements and guiding future agreements for compliance with key legal and tax issues when [...]

Improving Business Performance: Outsourcing Finance & Accounting in the Manufacturing & Consumer Industries | White Paper

Improving Business Performance: Outsourcing Finance & Accounting in the Manufacturing & Consumer Industries | White Paper

A recent global survey conducted for Accenture by the Economist Intelligence Unit shows manufacturing and consumer industries are primed for outsourcing growth. The study also reveals what respondents point to as the most important factor in achieving their goals.

When Agility Outweighs Efficiency: BPO Viewpoint | White Paper

When Agility Outweighs Efficiency: BPO Viewpoint | White Paper

Organizational flexibilty and adaptability are becoming more important to corporate success than operational performance and efficiency, according to results from a recent Global Future Forum survey. This paper presents information on creating competitive advantage through transformational outsourcing — how to approach change, ensure it’s affordable and ensure results are delivered.

Outsourcing to India: The Offshore Advantage | Article

Outsourcing to India: The Offshore Advantage | Article

Because it has the longest history as a leading location for offshore outsourcing relationships, India can be presumed to be the most fertile field of knowledge for how to do it successfully. So I jumped to the conclusion that Outsourcing to India — authored by an independent consultant who has been involved in managing outsourced relationships in the UK, Singapore and India — would reveal some valuable information for companies struggling with how to structure their offshore outsourcing relationships for successful outcomes.

Why a Silicon Valley Supplier Brought Its Offshore Call Center Home | Article

Why a Silicon Valley Supplier Brought Its Offshore Call Center Home | Article

Here’s what went wrong.

Transforming a Financial Services Firm’s Back Office | Article

Transforming a Financial Services Firm’s Back Office | Article

Back-office inefficiencies were a big problem for this insurance company. Thanks to the supplier’s digital imaging process, tasks that once took as long as four days can be done in minutes.

The Impact of Consolidation in Human Resources Outsourcing | Article

The Impact of Consolidation in Human Resources Outsourcing | Article

What buyers need to know about the wave of consolidation among HR suppliers.

Canadian IT Value Proposition Appealing to American Buyers | Article

Canadian IT Value Proposition Appealing to American Buyers | Article

Canada tops the list of offshore options for American companies outsourcing their IT. That’s because price is not the only consideration.

Aprimo’s Marketing Success for Cummins Brings the Customer Back for More | Article

Aprimo’s Marketing Success for Cummins Brings the Customer Back for More | Article

It’s budget time. Do you know where your marketing dollars went? Outsourcing helped global manufacturing firm Cummins know exactly how it spent its money.