Outsourcing service providers specializing in global trade management may also issue letters of credit for their buyers. The process is the same but has one advantage: the supplier may offer terms that give buyers time to actually collect money from customers before they have to repay their letters of credit. “Most of our clients are [...]
KeyBank’s corporate customers need letters of credit for global trade. But the bank didn’t want to make the requisite capital investment. So it outsourced that process to ABN-AMRO, another bank. The happy result: the new services offered by the outsourcer helped KeyBank attract new customers.
In our study of what makes outsourcing relationships fail, we found executives on both sides of the fence whose corporate scenarios cause them to appear to be taking advantage of each other. This article examines outsourcing’s con games and what the parties need to do to win.
Next January Microsoft is no longer offering standard support for Exchange 5.5. (i)Structure’s new iConnection program manages that email program for you. It has upgraded virus protection and spam filters and guarantees email is available 99.99 of the time.
Neither a banking software glitch nor an international blackout kept Ceridian Canada’s payroll customers from receiving their paychecks.
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