This report is based on analysis of ComputerWire’s IT Services Contract Database, which is the most comprehensive and up-to-date guide for contracts within the IT services market. The service tracks every new outsourcing, systems integration and consulting deal with a value greater than $1m signed by major IT services vendors, and contains information on more [...]
Today, global sourcing is largely a U.S.-led phenomenon, with American companies dominating almost three-fourths of the market, but activity in Europe and Asia–led by the United Kingdom and Japan–is increasing. Getting the right talent involves knowing the local labor market inside and out.
The appeal of offshore outsourcing will continue to grow for the forseeable future. Read this informative paper by Patni for a hands-on approach to planning and implementing an offshoring strategy.
Read this white paper from Unisys to learn about Cracking the Code for Check 21. Financial institutions that fail to look beyond the short-term compliance requirements and operational cost saving opportunities that Check 21 presents stand to lose operating efficiencies, market share, and profitability over the next three to five years.
ComputerWire tracks outsourcing deals. Here’s the report card for 2004.
New reports clearly indicate that India remains firmly perched at the top of the offshoring industry. But is all well amid all this optimism? We take a look at the challenges that India currently faces in the wake of a price spiral and increased pressure on India’s reported shortage of qualified information technology workers. India also faces heightened challenges from new geographies. How will it stay ahead of the pack in 2005?
The next wave of BPO hot spots could well emerge in 2005 as global corporations rethink their sourcing strategies and look beyond cost as the key driver for outsourcing. Here’s our list.
Read about ITO in 2005: the move to global sourcing, the impact of Sarbanes-Oxley, and new activities for ASPs.
BPO providers predict this year business transformation will become more than just talk. And offshoring will expand into new industries and new geographies. Here’s a BPO road map for 2005.
Here’s a sneak peak at new developments in human resources, finance and accounting, customer relationship management, and procurement and global trade management outsourcing. 2005 promises to be a busy year for BPO.
David Letterman didn’t do a Top Ten outsourcing list, so we compiled one for him. Read why the Hewitt/Exult merger, the TXU/Capgemini deal, and EDS’ fallen angel status made the list.
As outsourcing changes, so do the risks. An OutsourcingCenter poll discovers why rising interest rates and the promise of combining voice and data in one network using VoIP technology are creating new risks for the industry.
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