Competitors are collaborating in a new outsourcing business model to accelerate transformational change across their industries while improving their business performance and reducing risk. Read what Unisys has to say.
Transform your business and industry: Use the combined strength of your competitors to turn common processes into shared infrastructure. Reduce costs. Increase ROI. Set standards, lower capital investments and change the way the game is played.
This is the second of ComputerWire‘s quarterly ‘state of the nation’ reports on the $600bn IT services sector, covering the first quarter period to March 31, 2005.
Most companies don’t treat the billions of dollars spent on workforce programs as investments that affect economic value according to Hewitt. Treating human capital as “invested capital” for financial planning purposes allows for more strategic decision making. Human Capital ForesightTM — developed by Hewitt Associates, measures the cash flow return on human capital investments to [...]
This informative white paper from Keane examines the strategic importance of software testing. To ensure that stable software is operating your business, serving your customers, and supporting your partners, you must make testing an integral part of your software development process. This paper outlines the importance of software testing, discusses its challenges, proposes a model [...]
SOX and other risk factors have further complicated the already intensive disbursements process. Learn why many companies are seeking outside expertise to improve control over their payments and mitigate risk.
Cost is the traditional outsourcing driver. But a new Ocwen study found meeting customer expectationss and management accountability were way more important in helping mortgage companies compete.
Credit card companies are outsourcing more than just their call centers. Dan Montgomery of Convergys explains why.
This issue our Other Than India series focuses on Northern Ireland. Liberty Mutual created a captive in Belfast for applications development during the dot com boom when programmers were in short supply. Today the insurance company has 160 people there who can easily travel to Boston when necessary.
Email has become a ubiquitous form of business communication. Financial services firms have to protect the security of these communication because of the sensitive data they contain. Outsourcing email management is the answer.
Should commercial software companies create a captive organization or outsource that work to an offshore provider? Sean Walsh of Symphony Services crunched the numbers and came up with an answer.
Many of us remember watching the Iran-Contra hearings on TV. Over 400,000 nationals fled Nicaragua during the civil war; many settled in the US. Today they have returned home with an affinity for America and good English skills. Sounds like a good base for offshoring.
Employees of India’s BPO suppliers enjoyed a 14.5 percent pay hike last year, according to a Hewitt Associates study. And this year will be even better for India’s top-performing employees.
The media reports how offshoring is putting Americans out of work. This is certainly happening. But David Andersen, a partner at Bryan Cave LLP, describes how offshoring not only saved jobs but also created them for his high tech clients.
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