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Archive for February, 2008

Undertaking Data-Protection Initiatives in Enterprise Systems | White Paper

Undertaking Data-Protection Initiatives in Enterprise Systems | White Paper

Preventing data-protection breaches is not only a mission-critical process but also becoming a competitive differentiator and source of value. This paper discusses the challenges and best practices in undertaking data-protection initiatives as well as recommended solution features.

Impact of Web 2.0 on Outsourcing | White Paper

Impact of Web 2.0 on Outsourcing | White Paper

Adoption of Web 2.0 principles and practices will have a snowballing effect on partnering relationships, such as outsourcing. The move toward greater facilitation of collaboration and the increasing globalization of delivery of services will bring about significant changes to the outsourcing model. This paper discusses how to realize anticipated value in moving to a Web [...]

Achieving Business Goals through Managed Services IT | White Paper

Achieving Business Goals through Managed Services IT | White Paper

Customer Case Study: Saint Francis Hospital and Health Centers

How a Tight Collaboration Between Software Vendor, BPO Provider and Customer Improves BPO Service Delivery | White Paper

How a Tight Collaboration Between Software Vendor, BPO Provider and Customer Improves BPO Service Delivery | White Paper

Real-life case studies. Read more…

Consolidation in Eastern Europe: Who is Still in the Outsourcing Game? | Article

Consolidation in Eastern Europe: Who is Still in the Outsourcing Game? | Article

The fight for IT resources gets tougher across Eastern Europe. In Russia many software development companies have seen more success on the local IT market than abroad. The Russian economy finally showed a need for the talented engineers back home. The Polish IT labor pool is almost exhausted and the outsourcing industry in Romania is sold out. Here’s what’s happening.

An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality | Article

An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality | Article

If you have the mind-set that American application development outsourcing providers can’t compete with the costs and other benefits of using offshore providers, think again. A Texas-based outsourcer has a uniquely competitive model and very satisfied clients.

Energy Company Had to Outsource HR as It Grew | Article

Energy Company Had to Outsource HR as It Grew | Article

Three executives, including the president, performed HR tasks when U.S. Energy Services was a small company. When the employee roster exceeded 50 people, it was time to outsource HR. Even though the costs remained the same, the company is getting five times the benefits.

Outsourcer Helps Insurer Develop New Business Line Quickly and Efficiently | Article

Outsourcer Helps Insurer Develop New Business Line Quickly and Efficiently | Article

XL Insurance recognized an opportunity in the U.S. casualty marketplace and decided to swiftly expand into the casualty risk management business through a new portfolio of products. But XL’s limited internal resources and fast timeline threatened the venture. Outsourcing made it happen.

Administrative Firm and Its Data Provider Keep Ohio’s Workers’ Comp Program Operating Smoothly | Article

Administrative Firm and Its Data Provider Keep Ohio’s Workers’ Comp Program Operating Smoothly | Article

The state of Ohio decided to outsource its administration of Workers’ Comp managed care. CareWorks wanted the work but had to outsource to meet the state’s requirements. Eleven years later, CareWorks still has that business and has become one of the largest providers of workers’ comp services in the U.S., thanks to outsourcing.

Web Information Management Provider Keeps ESurance Visitor Friendly and Data Secure | Article

Web Information Management Provider Keeps ESurance Visitor Friendly and Data Secure | Article

ESurance® customers take care of their auto insurance needs almost exclusively through its Web site. Visitors can research auto insurance options, compare quotes, purchase policies, and print coverage cards. Like all retail commerce sites, ESurance is faced with the constant challenge of always being available and securely storing data. Outsourcing was the only way to get this done.