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Archive for April, 2008

Service Oriented Architecture for Offering Outsourcing Solutions | White Paper

Service Oriented Architecture for Offering Outsourcing Solutions | White Paper

This paper discusses various technologies and solutions that help customers create business value and lower their total cost of operations.

HRO Innovation: Building Blocks to Derive Full Value | White Paper

HRO Innovation: Building Blocks to Derive Full Value | White Paper

Taking human resources outsourcing beyond lip service to the adoption of best practices and better use of technology. BusinessWeek Research Services’ exclusive 2008 report.

Guidebook – Evaluating the Business Impact of Oracle On Demand | White Paper

Guidebook – Evaluating the Business Impact of Oracle On Demand | White Paper

A hosted application management solution can lower your TCO from 30-80% and increase your ROI. Consider the factors outlined in this paper when deciding on your deployment strategy.

Ocean Spray Saves $500,000 Annually by Outsourcing Energy Operations and Keeps the Regulators Happy | Article

Ocean Spray Saves $500,000 Annually by Outsourcing Energy Operations and Keeps the Regulators Happy | Article

Ocean Spray was steamed. The steam generators at its New Jersey plant continually lost pressure, which shut down its packaging operations. Outsourcing its energy management allowed the manufacturer to improve reliability and safety while reducing the cost of goods.

Lenders Benefit When U.S. Law Firm Outsources Their Due Diligence Work | Article

Lenders Benefit When U.S. Law Firm Outsources Their Due Diligence Work | Article

Investors buying loan portfolios want to know about the individual loans in them. Law firms do this for their clients. Before outsourcing, Zarski and Associates hired paralegals who often knew nothing about consumer credit law. Now his supplier iBridge has lawyers in Delhi and Banaglore review the portfolios. I can get an Indian lawyer for $35 an hour and a U.S. paralegal for $50 an hour. Guess which one I’ll take? says David Zarski.

Virtual Data Provider Securely Manages Law Firm’s IT System | Article

Virtual Data Provider Securely Manages Law Firm’s IT System | Article

Investors buying loan portfolios want to know about the individual loans in them. Law firms do this for their clients. Before outsourcing, Zarski and Associates hired paralegals who often knew nothing about consumer credit law. Now his supplier iBridge has lawyers in Delhi and Banaglore review the portfolios. I can get an Indian lawyer for $35 an hour and a U.S. paralegal for $50 an hour. Guess which one I’ll take? says David Zarski.

On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank | Article

On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank | Article

Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP’s Access on Demand helped the bank get a handle on its vast computer inventory.

How a Money Management Firm Benefited from Outsourcing Its HR to a PEO | Article

How a Money Management Firm Benefited from Outsourcing Its HR to a PEO | Article

Pegasus Capital Advisors, a private equity firm, is operating in today’s uncertain financial markets. Instead of doing strategic work, the CFO found he lost whole days dealing with employee problems, since he was also responsible for HR, too. Outsourcing to ADP TotalSource not only saved time but also gave the firm’s employees more benefits, which became a great recruiting tool.

Editor’s Corner with CompuCom’s John McKenna | Article

Editor’s Corner with CompuCom’s John McKenna | Article

John McKenna is chief strategy and services officer for CompuCom, a $1.7 billion IT service provider. The company currently manages more than 2.3 million seats; its help desk agents answer almost three million calls a year. McKenna discusses how to select an IT provider and create a successful ITO relationship.