Unified Communication: Significant strides in UC for enterprise benefit | Event
Download the handout from the November 20, 2008 webinar by Wipro.
Archive for November, 2008
November 20, 2008 | 0 comments | Read More
Take Control of the Customer Experience | Event
Download the handout from the November 6, 2008 webinar by EDS.
November 6, 2008 | 0 comments | Read More
Business Transformation Outsourcing Circa 2009 | Article
2009 should be a busy year for transformation, according to our experts. This story explains how business transformation outsourcing will impact buyers, suppliers, and the deals themselves. It also includes a formula for success in today’s business climate.
November 1, 2008 | 0 comments | Read More
New Impacts on Outsourcing in 2009 | Article
New influences on outsourcing in 2009 include such factors as SOA, green IT, and the convergence of technology and business processes. Each will impact the value proposition and decision making. Here are the insights that will help to prepare your company for these impacts.
November 1, 2008 | 0 comments | Read More
Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009 | Article
Companies are facing new considerations in their decision making at different points in the life cycle of outsourcing. Pricing models, controllability of offshored work, managing outsourcing relationships, and a new source of value creation will impact decisions in 2009. But the biggest impact on decision making will come from a watershed event regarding platform BPO, which occurred in 2008. Here’s what you need to know to be ready for outsourcing decisions in these aspects.
November 1, 2008 | 0 comments | Read More
Upcoming Changes in IT Infrastructure Outsourcing | Article
The industry is now beginning to approach infrastructure from a stronger process orientation. This will dynamically alter the value proposition, offerings, pricing, and other aspects of infrastructure management. It is also causing infrastructure process reengineering. Here are the insights you need for outsourcing infrastructure over the next few years.
November 1, 2008 | 0 comments | Read More
Game Changers in HR Outsourcing and Talent Management | Article
HRO and talent management processes are taking some dramatic turns. Here are the insights you need to know about what’s happening with the value proposition in both of these areas and how decision-making needs to be altered going forward.
November 1, 2008 | 2 comments | Read More
Innovation and Economy: Trends Impacting Initial Stages of Outsourcing | Article
The U.S. economic problems have impacted outsourcing in several ways, as has the increased focus on innovation and R&D in outsourcing arrangements. Both are affecting the initial stages of outsourcing decisions. Here’s a look at these trends and how they may affect your company.
November 1, 2008 | 0 comments | Read More
2008′s Landmark Events and What They Auger for 2009 | Article
What a year! The U.S. economy changed radically. Industry consolidation became the hallmark of the supplier landscape. Here’s what happened, along with some guesses about how these events might impact the industry in the next 12 to 24 months.
November 1, 2008 | 0 comments | Read More
The New Focus on the Midmarket: Why Buyers and Suppliers Are Excited About the New Possibilities | Article
The midmarket has become the next Holy Grail of outsourcing. This article describes the three reasons why the midmarket will be hot in 2009. It outlines how buyers are driving the market and why suppliers are now finding this market profitable.
November 1, 2008 | 0 comments | Read More
Managing Talent at the Speed of Business | White Paper
With ever-shortening product and technology cycles, companies need nimble, responsive workforces now more than ever. This paper looks at ways to keep talent management linked to business performance in a changing world.
November 1, 2008 | 0 comments | Read More
Key Issues in Enabling Transformation in Mortgage Banking | White Paper
The mortgage banking industry needs to implement strategies to reduce costs, achieve greater efficiencies and productivity, and innovate to attract and retain customers–doing more but with less capital. Mortgage bankers also need to be able to respond aggressively to a rapidly changing marketplace. This paper discusses a way to address the mortgage banking industry’s operational [...]
November 1, 2008 | 0 comments | Read More
The Software Testing Edge: Innovative New Tool Suite Enhances Productivity | White Paper
The tools available to help manage the six phases of the software testing process do not meet all the challenges. They are aimed at test execution and don’t eliminate subjectivity, so errors occur in testing. They also are not applied toward optimzing the testing cycle and don’t deliver productivity improvements. Wipro has developed an award-winning [...]
November 1, 2008 | 0 comments | Read More
Customer Management Outsourcing: a total system approach. | White Paper
It’s about integration – improving the customer experience and optimizing the achievement of a company’s strategic objectives.
November 1, 2008 | 0 comments | Read More
Seven IT Strategies to Help Survive the Downturn | White Paper
CompuCom offers strategic IT advice in their white paper geared at helping companies weather the current economic slowdown.
November 1, 2008 | 0 comments | Read More
The Right Offshore Location May be Closer than You Think | White Paper
In offshore outsourcing it’s rarely a good idea to “put all of your eggs in one basket.” The key is finding the right solution for a business’ needs.
November 1, 2008 | 0 comments | Read More
