Cloud Computing and IT Transformation – What CIOs Need to Know | Event
Download the handout from the free webinar by Patni Computer Systems Ltd on June 30, 2009.
Download the handout from the free webinar by Patni Computer Systems Ltd on June 30, 2009.
Expectations for software product development captive centers to deliver cost savings, increased output, and innovation have not been realized causing companies to consider strategic alternatives. Read the full paper from Ness Technologies.
This report outlines the actions companies need to take now, to be in a strong position to meet workforce and productivity requirements when the economy recovers.
Explore the levers and choices surrounding a global service desk and its impact on cost.
What are the real risks in offshoring both ITO and BPO work? Professor Ravi Aron, John Hopkins University, says understanding those risks helps buyers set up procedures to make their offshore engagements more successful.
LEAN, green, and savings now are the mantras of IT buyers today, according to Richard Penn. Even IT pricing is experiencing a metamorphosis. Here’s what buyers and suppliers need to know in today’s brave new ITO world.
USA Technologies had been sending its development work to China. This time it added India to the mix. The result: it cut time to market in half and enjoyed savings of 40 percent.
Low margins and the economy put a U.S. marketing company on the ropes. It had two options: go out of business or outsource. Sending the work to the Philippines has helped it survive and thrive.
An internal audit revealed Johnson & Johnson needed better telecom management. It outsourced North America first, then took the learnings global. Here is its story.
Why is IT change management so difficult? Martin Erb answers the question and provides insight into making change easier in ITO.