Is Your Business at Risk? – Facts You Should Know about Three Aspects of Document Management | White Paper
Document handling can have a real impact on an organization’s customer satisfaction, operational cost reduction, efficiencies and productivity, decision making, and revenue growth. However, document management is also a breeding ground for business risks. Unfortunately, for most organizations, document management is only a secondary function and does not receive the expertise and investment necessary to achieve cost reduction, efficiencies, or increased customer satisfaction and revenue.
This white paper identifies 13 risks from ineffective document management. It also explains eight types of benefits organizations can achieve by outsourcing their document management process (either as point solutions or an end-to-end process). In addition, the paper discusses the fact that typical approaches to outsourcing often do not result in the desired outcomes in document management and presents insights about the best-practice approaches to outsourcing document management. It concludes with recommendations for 12 criteria to use when selecting a BPO provider for document management processes.
The paper also presents four case studies, showing the business challenges and risks of in-house document management processes and the benefits achieved when the organizations outsourced document management.
Click here to download this white paper