Vanilla, Chocolate, or Rocky Road: What Type of Outsourcing Do You Want? | Webinar
Download the handout from the free webinar by Everest Group on April 27, 2010.
Archive for April, 2010
April 1, 2010 | Read More
Connect to Hundreds of Decision-Makers in Just One Hour | Webinar
Please contact me so I can learn more about Outsourcing Center’s turnkey webinars.
April 1, 2010 | Read More
Four Symptoms of Overspending on ADM Contracts | Webinar
Download the handout from the free webinar presented by Everest Group on April 13, 2010.
April 1, 2010 | Read More
FAO Growth in 2010: Key Opportunities and Challenges | Webinar
Download the free handout from the April 6, 2010 webinar by Everest Group.
April 1, 2010 | Read More
Real Time Knowledge Acquisition and Analysis: Fusing Data Objects for Multi-Factor Unstructured Data Correlation | White Paper
Business success will increasingly be defined by the ability to synthesize complex combinations of information–across traditional and non-traditional sources, both structured and unstructured formats, and then fused to add application-specific analysis. In response Ness Technologies has developed the Data Fusion platform, an architectural approach that supports real-time decision-making for businesses of all types. Its characteristics [...]
April 1, 2010 | Read More
Six Keys to a Successful BPO Transition | White Paper
What strategies did eBay use to ensure its business processes could support the company’s fast growth? It faced a challenge in meeting eBay sellers’ expectations of instantaneous payment. eBay turned to outsourcing for a solution that would handle the exponential transaction accounting needs. The migration of this and other business processes to BPO provider Genpact [...]
April 1, 2010 | Read More
Top Ten Things to Consider When Selecting an Outsourcing Destination | White Paper
For many companies, the discussion about outsourcing is no longer “why” or “what” and has turned to “where.” As BPO options increase worldwide, the service delivery location assessment becomes a major component of the provider selection process. The goal is to identify the location that will yield the maximum strategic benefit – combining the best [...]
April 1, 2010 | Read More
Hype and Reality of Cloud Computing – Mind the Gap! | Research
This is the preview deck. Everest Research Institute evaluates cloud computing with respect to traditional and virtualized enterprise setups – features assessment of challenges and risks associated with cloud computing.
April 1, 2010 | Read More
HRO Annual Report 2010 – A year of multi-process HRO market reinvention and evolution | Research
This is a preview deck. Industry-leading coverage of the global multi-process HRO market, with a focus on market size, transaction characteristics, and supplier evaluation.
April 1, 2010 | Read More
PO Annual Report 2010 – PO in 2009: A Year of Prudent Growth | Research
This is a preview deck. Data-rich report analyzing the PO market – information on trends to watch out for, PO value proposition, and supplier performance.
April 1, 2010 | Read More
Process-Centric Back Office Transformation | White Paper
Most financial institutions evolved their back office in a product-centric manner as they added new products, territories, and engaged in mergers and acquisitions. Consequently, their back-office environment is full of complexities, added costs, and inflexibility. Because the underlying processes are fundamentally flawed by the multiple operating complexities, the conventional approach of making incremental changes and [...]
April 1, 2010 | Read More
In Tight Times, Ignoring Process Improvement Increases Business Risk | White Paper
Tough economic times often become a stimulus for companies to better manage their business and ensure that IT expenditures align with business needs and strategic growth goals. This white paper discusses the strategy of establishing a project management office (PMO) to ensure IT investments address both near- and long-term needs. In the paper, CDI IT [...]
April 1, 2010 | Read More
How Your Company Can Benefit from Brazilian Service Providers Using Open-Source Solutions | White Paper
Two trends are converging to create significant value for enterprises and midmarket companies seeking cost-effective IT solutions to support their business growth. The first trend is the increasing adoption of open-source software; the second is the strategy of moving outsourced work to low-cost nearshore locations rather than to distant offshore companies. The recent economic downturn [...]
April 1, 2010 | Read More
Is Your Business at Risk? – Facts You Should Know about Three Aspects of Document Management | White Paper
Document handling can have a real impact on an organization’s customer satisfaction, operational cost reduction, efficiencies and productivity, decision making, and revenue growth. However, document management is also a breeding ground for business risks. Unfortunately, for most organizations, document management is only a secondary function and does not receive the expertise and investment necessary to [...]
April 1, 2010 | Read More
Outsourcing Decision Perspectives: Benchmarking | White Paper
A study of 65 buyers in Outsourcing Center’s 2009 Outsourcing Excellence Awards program revealed an important differentiation in service providers’ mindsets and the way they address problems or opportunities. This Decision Perspectives briefing describes the characteristics in both mindsets along with how they differ in handling issues that arise in an outsourcing relationship. This briefing [...]
April 1, 2010 | Read More
Wipro’s First Global Innovation Tournament Offers Lessons in How Companies Can Innovate | Article
Wipro Voice: Wipro’s Knowledge@Wharton Innovation Tournament “Innovation at its best is pure magic.” That’s what Karthik Nagendra, Manager, Wipro Council for Industry Research, told the anxious group of finalists at the Wharton School’s first annual global Innovation Tournament. But how do you do it? The Tournament itself offered a roadmap for corporations interested in implementing [...]
April 1, 2010 | Read More
