Cloud Computing in 3-D | Webinar
Download the handout from the free webinar by Everest Group presented on May 25, 2010.
Download the handout from the free webinar by Everest Group presented on May 25, 2010.
Download the handout from the webinar by Softex presented on May 18, 2010.
The merger of United Airlines and Continental Airlines promises to have far-reaching effects on the travel industry and its stakeholders. It also highlights how M&A events can fundamentally affect the sourcing strategies of buyers and service providers alike. While the new United will face some unique challenges and opportunities, a broad set of principles the [...]
Download the handout from the free webinar presented by Everest Group on May 13, 2010.
Is your company ready for Wave 3 technologies in managing a supply chain? Do you have the ability to use such technologies to look beyond the process and know where and how to make an exponential impact on your business? Are you looking for ways to optimize a global supply chain or address legacy systems [...]
Today, all areas of business spending are under scrutiny. In most organizations, document production is riddled with inefficiencies and, therefore, costs increase. In addition, a sizable proportion of the cost of document output is unnecessary, but most organizations don’t know where that drainage on profit is occurring. Pitney Bowes’ research and modeling work estimates that [...]
Do you know whether it’s more costly for your organization to stay on a previous version of Windows or to migrate to Windows 7? If you see value in migrating to Windows 7, what is the best way to begin? This white paper discusses the value conducting an assessment to determine the impact that the [...]
The U.S. freight transportation industry is saddled with inefficiencies in addition to challenges such as volatile fuel cost, overcapacity, and driver retention. A major focus of the industry is preventing revenue leakage and missed revenue opportunities at the various stages of the order-to-cash cycle (billing, audit, rating, pricing, invoicing, and collections) as well as maximizing [...]
Buyers are sourcing more operations than ever before, so it is increasingly important that they manage outsourcing initiatives to eliminate issues that can diminish their return on investment and extend the intended value of each outsourcing relationship. This paper discusses targeted considerations in outsourcing readiness and supplier due diligence to avoid common outsourcing pitfalls and [...]
A study of 65 buyers in Outsourcing Center’s 2009 Outsourcing Excellence Awards program revealed an important differentiation in service providers’ mindsets and the way they address problems or opportunities. This Decision Perspectives briefing describes the characteristics in both mindsets along with how they differ in handling issues that arise in an outsourcing relationship. This briefing [...]
Platform-based business process outsourcing has been evolving over the last few years and is now a cost-effective solution for midsized companies. This paper discusses the evolution of BPO platforms. It also highlights four scenarios where platform solutions are most effective. Download the white paper by clicking here.
Why do some organizations achieve more value from outsourcing than others? The answer to this question – in a RIMO context – is the focus of this white paper. Essentially, the buyer controls the amount of the ROI in a Remote Infrastructure Management Outsourcing (RIMO) arrangement because the buyer’s up-front decisions – before signing a [...]
April 30, 2014. That day should concern any company still using Windows XP as an operating system. That is the last day Microsoft Corporation will support the popular operating system. “For those who have not migrated, the day represents an eviction notice for XP users,” says Julie Watkins, Workplace Product Marketing Manager for HP Enterprise [...]
Wipro Academic Thought Spot: A Discussion with Indranil Bose, Associate Professor, The University of Hong Kong, A Wipro Council for Industry Research Initiative In December 2007 Gartner published an article entitled “Green IT The New Industry Shock Wave.” Its report revealed that the information and communications technology (ICT) industry accounted for two percent of the [...]
You know the feelings that surround a day you’d like to forget. Stress. Anxiety. Embarrassment. Regret. Revisiting a decision. Now place all of that in the context of an outsourcing relationship on a day when something goes wrong – really wrong. A revenue-generating, ERP, or payroll system goes down. A hurricane or tsunami wipes out [...]