Getting Ahead of the Competition: Maximizing Single European Payments Area (SEPA) Business Benefits Through OTC Transformation | White Paper

European money, SEPAThe introduction of Single European Payments Area (SEPA) aims to create a single common market within Europe where individuals and corporations will be able to send and receive euro payments across Europe quickly, easily, and inexpensively. However, Genpact foresees that recent changes introduced in the SEPA B2B Direct Debit Mandate will impact adoption of Direct Debit by organizations operating within the affected countries and that in order to maximize SEPA benefits, companies must review and transform their Order to Cash (OTC) process. In this paper Genpact presents key findings from our July 2011 survey of companies within the SEPA area, as well as critical focus areas within the OTC process that must be addressed for maximum benefit.

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