By July 25, 2012 Read More →

Janney/Outsourcing: KPMG 2Q12 Sourcing Survey: Emphasis On Solutions | Market Analysis

Back to Market Analysis home 

KPMG held its 2Q12 Global Sourcing Advisory Pulse Survey. The outsourcing business is turning into a winners versus losers game, as customers are looking for solutions vs. labor arbitrage. Demand for vertical BPO is healthy particularly in F&A. The pricing environment eased, but the vendors’ ability to increase profitability remains challenging. Overall demand remains muted. The movement toward solutions versus labor arbitrage favors our coverage with consulting capabilities – BUY rated Accenture (55% consulting) and IBM (18% consulting). Positive BPO demand trends favor BUY rated EXLService, WNS, and Genpact.

Back to Market Analysis home

For more information, please contact:

Joseph D. Foresi
617-557-2972

Posted in: Market Analysis

Post a Comment

Your email address will not be published.

( required )

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>