PALO ALTO, Calif. — HP Enterprise Services today announced the city of Anaheim, Calif., has signed a $55.8 million agreement for HP to continue managing the city’s information technology (IT) environment.
Under the five-year contract, which includes a pair of two-year extension options not included in the announced contract value, HP will continue providing a full suite of services for Anaheim’s IT infrastructure. HP also will enhance services with an upgraded disaster recovery solution that will ensure business continuity following a catastrophic event. New services also include infrastructure enhancements designed to accelerate hosting service virtualization, lower power consumption with PC power management and enhance IT security.
“With more than 336,000 residents, major corporations and significant travel and tourism activities, the city’s IT needs are critical,” said Debbie Moreno, finance director, City of Anaheim. “HP serves as our IT department, combining its deep knowledge of technology and city operations to boost our productivity, security and ability to avoid and respond to incidents while enabling us to redirect resources to innovation and strategic planning.”
To improve communications, HP will expand the current videoconferencing solution to increase public access to Anaheim’s governance. The agreement also includes new web Content Management Services for the city’s internet and intranet sites to streamline workflow and improve timely communications with citizens.
HP will also continue to deliver Data Center Services to manage Anaheim’s data center facility and operations, Server Management Services for its 400-plus servers and Storage Management Services. HP also provides Network Management Services to monitor, manage and secure Anaheim’s wired and wireless network and Workplace Services to manage the city’s end-user computing environment, giving the city’s 2,300 employees who use PCs, laptops, mobile devices and printers a single point of contact for all IT-related service and support.
Additionally, HP provides Applications Development and Management Services to develop and maintain more than 100 critical applications that help keep Anaheim running smoothly, including tools for resource planning and operation of the city-owned utility. HP also developed and manages the Enterprise Virtual Operations Center (EVOC), a virtual situational awareness system that supports multiple, near real-time data sources for police, fire and emergency management that provides holistic views of all first responder events and improves incident response and management. EVOC supplies the information decision makers need in one secure location to better manage situations like traffic patterns during large special events or emergencies such as wildfires.
Since 2003, HP has managed Anaheim’s IT infrastructure providing technology and applications services in support of the city’s departments including utilities, police, fire, planning and community services.
“Anaheim is embracing and expanding its use of IT to better manage a vibrant, growing city and world-class tourist destination,” said Mike Poth, vice president, State and Local Government, HP Enterprise Services. “As a trusted partner for more than 10 years, the HP team will continue to provide Anaheim with leading-edge technology services, outstanding customer support and strategic consulting designed to make Anaheim a better place to live, work and play.”