EXL (NASDAQ: EXLS), a leading business process solutions company, and Anthem Inc. (NYSE: ANTM) have announced the renewal of their long-standing care management relationship, which spans 13 years. Anthem, Inc.’s affiliated health plans will continue to serve millions of its members on EXL’s care management platform.
EXL Healthcare provides state-of-the-art care management technology that integrates data from multiple sources in real time to improve care collaboration and coordination. The solutions enable better patient management by delivering a holistic member view that automates identification, stratification and medical management for targeted, individualized interventions to improve health.
By understanding what it takes to succeed, EXL Healthcare and Anthem Inc. have navigated many challenging business requirements and changes in the healthcare industry forging a successful and enduring relationship.
“Anthem companies continue to make significant investments in improving the health plan member experience, better managing population health and reducing health care costs,” said Tom Miller, Senior Vice President and CIO at Anthem Inc. “Our renewed relationship with EXL to utilize its care management platforms furthers our commitment to improve care coordination for health plan members.”
“There is nothing more rewarding than extending a long-term mutually beneficial relationship,” said Rembert de Villa, EVP and Business Head of EXL Healthcare. “We endeavor to create lifetime customers through meeting the demands of the relationship and delivering high-level satisfaction with our products and services.”