Wipro Ltd. (NYSE:WIT), a leading global information technology, consulting and business process services company has announced its partnership with innovative end-user analytics firm Nexthink, to provide enhanced computing technology solutions and services to enterprise users.
With this new partnership, Wipro is turning big data inward with a revolutionary real-time analytics technology to forever change the enterprise IT services market – turning the IT department from a cost center into a true partner for the business. Wipro’s infrastructure services delivers innovative ways for organizations to effectively manage complexity and drive higher efficiency. Wipro is integrating End-User IT Analytics information to proactively identify, diagnose, resolve and manage critical applications and infrastructure problems before end-users experience issues.
“Wipro is a leader in infrastructure management and a trusted provider of large IT projects around the world, managing millions of end-user devices on a daily basis,” said Yassine Zaied, Nexthink Global Head, MSP Practice. “Nexthink is proud to collaborate with Wipro’s team of skilled experts who thoroughly understand the challenges faced by end-users today. Wipro’s teams are integrating our unique real-time analytics capabilities to deliver end-user intelligence to automate the workplace management and to enhance the end-user experience.”
Anirudh Joshi, General Manager and Global Practice Head, End User Computing Services, Wipro Ltd., said, “Through real-time visibility and IT analytics provided by Wipro and Nexthink, we are able to have a factual and complete understanding of all end-user activities, and baseline the user experience to tangible metrics. This can help our customers transform their workplaces and transition them to a workspace which is effective for users and can be managed by IT in the most efficient manner.”
Together, Wipro and Nexthink deliver actionable analytics with real-time monitoring of all end-user activities across all devices and all applications. Information is compiled automatically to transform and to proactively manage the workplace achieving the best end-user experience.