By April 16, 2015 Read More →

ITO, BPO Industry Veteran John Eagleson Joins Pace Harmon as Principal

Adding a key industry veteran to its proven team of business transformation and outsourcing advisors, Pace Harmon has announced the appointment of John Eagleson as Principal. With a strong background of executive-level management consulting and as a financial services industry executive, Eagleson brings a new capability to Pace Harmon via his specialization in Human Capital Management (HCM).

“We are thrilled to welcome John into our team as his breadth of outsourcing and sourcing knowledge on both the buy and sell sides of a transaction are unmatched by the majority of consultants in our industry,” said David Rutchik, partner, Pace Harmon. “His specialization in financial services and HCM will not only benefit our clients’ ITO and BPO initiatives, but materially bolsters the firm’s capabilities in successfully leading broad transformative projects.”

Eagleson previously served in executive roles at Deutsche Bank, most recently as COO – Americas Technology & Service Centers, leading business management and site support for IT, Operations, Finance, Legal & Compliance and HR departments. He was also President & COO for Deutsche Bank Global Technology where he designed and led a start-up software development center. Eagleson previously held Partner and Practice Leader roles at TPI Inc. (now Information Services Group) and served as a Director at BearingPoint/KPMG.

“In today’s business environment we often see companies assume that outsourcing is the default approach. However, this philosophy doesn’t align with ensuring strategic business outcomes and often results in failed projects,” said Eagleson. “I was drawn to Pace Harmon’s unique approach in assessing each client’s business situation and goals, marketplace dynamics, and other critical factors in determining whether outsourcing—or insourcing—will actually bring the business the intended incremental value. I look forward to continuing to expand this holistic approach in advising the firm’s clients.”

Pace Harmon’s clients include Fortune 500 and select high-growth middle-market companies spanning industries such as Financial Services, Life Sciences, Telecommunications, Manufacturing, Technology and Energy.

Pace Harmon is a business transformation and outsourcing advisory services firm providing guidance on complex transactions, process and operational optimization and provider governance. Founded in 2003 and headquartered in Tysons Corner, Va. with offices in Chicago and San Francisco, Pace Harmon provides pragmatic and insightful advice that helps its client base of Fortune 500 and other large enterprises maximize the benefits achieved from their mission-critical supplier relationships. For more information, visit


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