EXL, a leading business process solutions company, has named Scott McFarland as Senior Vice President and General Manager of EXL Healthcare’s Platform Technology business (formerly EXL Landa). McFarland is a healthcare transformation leader and former executive at numerous leading institutions.
“Scott McFarland has fostered the power of innovation and next-generation technology in transforming and improving healthcare throughout his career,” said Rembert de Villa, Executive Vice President and Business Head of EXL Healthcare. “With close to 20 years of executive management experience at leading healthcare institutions, Scott brings a strong combination of relevant industry credentials, strategic thinking and practical hands-on experience across a broad cross-section of healthcare.”
McFarland most recently served for two years as interim CEO for the Hawaii Health Services Corporation (HHSC), where he built turnaround strategies to improve care quality, increase revenue, reduce expenses, and increase physician, patient and employee satisfaction. Prior to HHSC, McFarland served as Wellness President at Cleveland Clinic, where he pioneered the launch of their clinically-validated wellness interventions and expanded their online presence including through social media. While at Healthways, McFarland led innovation, product development, product management and scaled, differentiated population health products, such as SilverSneakers, nationally through new network provider concepts and advanced health information technology approaches. In 2003, he founded and served as CEO of SimplyWell LLC, which developed one of the first clinically-integrated online disease prevention platforms for physician practices, health insurers and large employers.
“The healthcare industry in the U.S. is facing financial, legislative and demographic pressures that demand transformation across clinical operations, analytics and technology,” McFarland said. “To meet these needs, providers and payers need a new type of strategic partner and interoperable health information technology solutions. I’m excited to join EXL Healthcare’s rapidly growing practice and its global network of doctors, nurses, clinicians and data scientists, as we look deeper to support the industry’s goals of expanding access, improving outcomes and lowering the cost of care.”
EXL Healthcare’s Platform Technology business provides state-of-the-art medical management technology, such as its flagship CareRadius® platform, that integrates data from multiple sources in real time to improve care collaboration and coordination. The solutions enable better patient management by delivering a holistic member view that automates identification, stratification and medical management for targeted, individualized interventions to improve health.
McFarland earned a Bachelor of Science from Purdue University and a Juris Doctor from Drake University Law School.