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DEADLINE EXTENDED
Click here to download the 2011 Outsourcing Excellence Awards nomination form! Nominate your relationship by August 18, 2010.

July Issue
Table of Contents

Welcome to our annual Awards issue. Here are the stories of our six winners. Who says outsourcing relationships can’t be successful? These stories demonstrate the remarkable achievements possible when the two parties create a partnering approach to achieve their objectives.

Best Partnership: Talecris Biotherapeutics, Inc. and Siemens IT Solutions and Services, Inc.

How Outsourcing Helped a New Company Deal with a Major Challenge

Best Impact: Grupo Posadas and Oracle On Demand

How Outsourcing Transformed a Hotel Operator into a Services Company

Best Applications Outsourcing: Oklahoma Department of Human Services and ACS, A Xerox Company

How Outsourcing IT Applications Helps Working Families in Oklahoma

Most Flexible: Group Health Cooperative and CB Richard Ellis

How Flexibility Helped a Groundbreaking Outsourcing Relationship Work

Best Communication: PNC Bank and Océ Business Services

Good Communication, Going the Extra Mile Keeps 11-Year BPO Relationship Strong

Best Transition: Centegra Health Systems and Dell Services

How a Well-Planned Outsourcing Transition Weathered a Changing Economy and Vendor Challenges

by date	by alpha
by topic	by company

How Procurement and Finance Executives can create bottom line impact from Source to Pay - July 2010

All Business Applications Are Not Born Equal: Drive Better Business Outcomes by Streamlining Support of Your Application Portfolio - July 2010

Trade Promotion Management: Why Most Companies Fail and How To Avoid It - July 2010

Optimize your infrastructure and empower your enterprise - July 2010

Achieving World Class Effectiveness in the OTC Process - Even in Uncertain Economic Times - July 2010

Expanding the Quality Assurance Function as a Cost Savings Strategy - July 2010

Get More from Your Non-Core Spend - Realizing Value from Procurement Outsourcing (PO) - July 2010

Driving Hospital Performance to the Next Level - June 2010

The Changing Playing Field of Business Intelligence: A Playbook for CFOs - June 2010

Guidelines for Maximizing Your Return on Remote Infrastructure Management Outsourcing (RIMO) - May 2010

The death of distance in supply chain - May 2010

Document wastage. - May 2010

Platform Based BPO and its Evolution - May 2010

Assess for success before moving to Windows 7 - May 2010

Is Your Outsourcing Initiative Designed to Succeed? - May 2010

Positive Revenue Analytics in Freight Transportation: Delivering Bottom-Line Impact - May 2010

More Papers

Outsourcing Buzz Blog (www.outsourcing-buzz-blog.com) is hosted by Outsourcing Center and intends to provide unique value through a comprehensive, interactive view of outsourcing and commentary from a wide variety of people and companies in the outsourcing sphere worldwide. Check it out, subscribe for e-mail delivery each week, and participate by adding your comments or questions and answers to the blogs.

Outsourcing Center's annual Outsourcing Excellence Awards program studies hundreds of the world's must successful outsourcing relationships. The papers in the Best Practices series present insightful information revealed in the annual study about challenges that outsourcing relationships encounter, along with trends and proven best practices for mitigating such challenges.

Best Practices for Risk Mitigation in Outsourcing Transitions - January 2010

Study Reveals How Buyers Really Determine Success in Outsourcing Arrangements - December 2009

Winning Moves in Structuring and Modifying SLAs in Outsourcing Relationships - November 2009

Four Communication Best Practices Often Overlooked in Outsourcing Relationships - October 2009

Subscribe to future podcasts in iTunes by clicking here.

Listen to Beth Ellyn Rosenthal of Outsourcing Center explain about the 2010 Outsourcing Excellence Awards and why you want to be a part of it. (March 2009) Download MP3

PO Annual Report 2010 – PO in 2009: A Year of Prudent Growth This is the preview deck. The full report is available for purchase by clicking here.

HRO Annual Report 2010 - A year of multi-process HRO market reinvention and evolution: This is the preview deck. The full report is available for purchase by clicking here.

Hype and Reality of Cloud Computing - Mind the Gap! This is the preview deck. The full report is available for purchase by clicking here.