When companies make the decision to outsource — or they have already outsourced — they often ask the question, Why benchmark? They are confident that outsourcing will save them money, or they know they are already paying less for outsourcing than their internal operations cost. So what is the value of benchmarking?
For many organizations, measuring the performance of the information systems divisions is a frustrating exercise. The problem centers around confusion over what should be measured and how, as well as uncertainty over how to define value.
Tall oaks from little acorns grow. That old Latin saying applies to the staggering growth taking place in international Information Technology (IT) outsourcing. The growth trends predicted over the next few years in the US and around the world are rooted in a strong and established corporate practice of outsourcing. As this growth continues, COMPASS sees a worldwide need for more effective, corporate outsourcing strategies.
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