Research & Insight

Author archives

Can You Really Turn a Marketing Manager into a Data Scientist?

Debbie Fisher, Business Writer, Outsourcing Center

You knew John Smith was a great fit to energize your marketing organization. But can a few tools turn him into a data scientist? If you think so, you may be kidding yourself. Worse yet, without exploring new cloud business intelligence (CBI) tools you may be shortchanging your organization from obtaining rich insights to help …

Making Waves—Cloud Brokerage and Integration

Debbie Fisher, Business Writer, Outsourcing Center

Although the definition of cloud computing is still evolving, it hasn’t slowed the adoption of applications being deployed in the cloud. Looking back five years, Ajay Srivastava, VP of Product Management and Strategy at Oracle Managed Cloud Services, recalls early conversations with other IT industry executives about client server computing as the advent to a …

Deal Dynamics – Outsourcing Models That Will Thrive

Debbie Fisher, Business Writer, Outsourcing Center

In 1984, Wendy’s coined the slogan “Where’s the beef?” For outsourcers, the answer in 2014 is unanimous—it’s business outcomes. Gone are the days of labor arbitrage. “Technology is changing so fast that the focus is now on outcome-based models where value is driven from measuring business impacts and linked to compensation,” predicts Lalit Dhingra, President …

Six Tips for Telcos to Cross the Cloud Chasm

Debbie Fisher, Business Writer, Outsourcing Center

Cloud technologies are changing both consumer and business behaviors. Breaking down barriers associated with storage and compute power, cloud solutions are freeing users from the limits of their smartphones, tablets and PCs allowing them to access unlimited resources and pay only for what they need. But how do providers of cloud services and solutions move …

Mobile Operators Think Small to Get Bigger Profits

Debbie Fisher, Business Writer, Outsourcing Center

A small cell solution, that is. Whether you’re a mobile virtual network operator (MVNO) deploying services in urban or rural areas, a city official modernizing your infrastructure to attract and retain citizens, or a high tech start-up looking to join the ecosystem of suppliers emerging to address the ever growing data traffic demands, a small …

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