Author Archive: Eric Schoeniger, Business Writer

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IT Talent: A Shortage in India? | Article

IT Talent: A Shortage in India? | Article

India is perceived as a cornucopia of IT talent. But some organizations are discovering that certain IT skills are increasingly scarce. Read about the current labor situation and what it means for your outsourcing effort.

VoIP Security: Protecting Voice Traffic From Prying Ears | Article

VoIP Security: Protecting Voice Traffic From Prying Ears | Article

A growing number of businesses are now using VoIP (voice over Internet protocol) to route voice traffic over their computer networks. So how do you keep malicious hackers from listening to your calls? Outsourcing can help.

Can Organized Labor Vote Yes on Outsourcing? | Article

Can Organized Labor Vote Yes on Outsourcing? | Article

Outsourcing is sometimes a four-letter word in unionized industries. Yet for many utilities, strategic outsourcing can result in a clear competitive advantage that benefits management and labor alike.