When someone writes the definitive book on the growth of the global outsourcing market, there will be a chapter on how the Pricewaterhouse Coopers (PwC) BPO group shaped and drove the BPO marketplace in the late 1990s. Started in 1996, the PwC BPO group grew to $520 million in annual revenue by the end of [...]
Business Process Outsourcing (BPO) is paving the way for leading companies to compete globally and increase profitability into the new millennium.
The practice of outsourcing business processes is gaining favor with top executives at corporations around the world, leaving them satisfied with the service they’re receiving, free to focus on core activities, and looking carefully for new areas to outsource.
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