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Author Archive for Natasha Gray, European Business Writer

Amethyst’s Logistics Help Keep Bedford Trucking Along | Article

Amethyst’s Logistics Help Keep Bedford Trucking Along | Article

Bedford Genuine Parts, a popular truck brand in the UK, had to keep track of over 8,000 parts. Outsourcing its logistics reduced inventory and saved money.

Human Resources Outsourcing Goes Global | Article

Human Resources Outsourcing Goes Global | Article

Exult turned profitable. Suppliers went global. Buyers wanted to outsource the entire process. Transaction engines ruled. Phew! HRO had a busy year.

Bike Manufacturer’s Redesign Gets in High Gear with Product Lifecycle Management | Article

Bike Manufacturer’s Redesign Gets in High Gear with Product Lifecycle Management | Article

Strida Bicycles was moving its production from the UK to Asia. Its design team was based in both places. Outsourcing its product lifecycle management allowed the company to change gears quickly. Reduced paperwork alone gave Strida a 500 percent return on investment.

Abbey National Banks on Innovation by Outsourcing Document Management | Article

Abbey National Banks on Innovation by Outsourcing Document Management | Article

A large UK bank had to standardize its mail and document distribution. The outsourced savings topped $1 million.

Liberata Maintains Existing Business for Life Insurer | Article

Liberata Maintains Existing Business for Life Insurer | Article

A British insurance firm closed its pension portfolio but had 350,000 policies to service. Outsourcing to a third-party administrator cut costs as much as 30 percent.

RebusHR Transforms Real Estate Firm with Virtual HR Team | Article

RebusHR Transforms Real Estate Firm with Virtual HR Team | Article

HR outsourcing is catching on in Europe. Read how a UK real estate firm turned to outsourcing to set up HR procedures after becoming England’s largest private landlord after a huge acquisition.

European Outsourcing Catching Up with U.S. | Article

European Outsourcing Catching Up with U.S. | Article

BPO in Europe is seen as a significant growth opportunity that could help outsourcing service providers compensate for any slowdown in the ITO market.

Salesforce.com is the CRM Rx for Health Insurance Firms | Article

Salesforce.com is the CRM Rx for Health Insurance Firms | Article

MedUnite handles eight million transactions a month. It needed an easy-to-implement CRM solution to manage its large customer base. Salesforce.com was the answer.

Funding an Outsourcing Engagement With Entrepreneurs’ Equity | Article

Funding an Outsourcing Engagement With Entrepreneurs’ Equity | Article

In today’s world of belt tightened and falling stock prices, how do you fund an outsourcing initiative? Vensure gives entrepreneurs the ability to trade their development projects for equity.

ClientLogic the Logical Choice for Retail Fulfillment | Article

ClientLogic the Logical Choice for Retail Fulfillment | Article

A retail start-up had to grow quickly but did not want to invest in an expensive customer relationship management system. Outsourcing came to the rescue.

Outsourcing Plows Through Resumes For Growing Businesses Snowed Under by Emails | Article

Outsourcing Plows Through Resumes For Growing Businesses Snowed Under by Emails | Article

Growing businesses are flooded with resumes. Outsourcing recruiting services to an ASP reduces costs and saves time, eliminating a painstaking manual process for corporate recruitment departments.

Dialysis Analysis: Medical Manufacturer Outsourced Custom Parts | Article

Dialysis Analysis: Medical Manufacturer Outsourced Custom Parts | Article

A medical parts firm had trouble locating suppliers for its custom parts. It got to the heart of the procurement process by hiring an outsourcing expert.

Outsourcing Training Serves Up Happy  Diners at Golden Corral | Article

Outsourcing Training Serves Up Happy Diners at Golden Corral | Article

Providing good service to your customers is vital no matter what type of business you’re running. But for managers in the food services industry, where increased competition has led to the challenge of staff retention and higher customer expectationss, supplying a good service becomes increasingly tough.