Facing the need to invest heavily in technology upgrades to remain competitive in full service global trade documentary processing or get out of the business entirely, Key Bank chose instead to outsource to ABN AMRO.
Fairmont Hotels joined with four other hospitality companies to create Avenda, a purchasing consortium to pool purchasing power over a broad range of procurement services.
QinetiQ identified the need for a single source solution to reduce IT costs and improve customer service. Accenture convinced senior managers and executives it could deliver QinetiQ’s requirements, and it did. First year savings exceeded expectationss and the partners anticipate the cost savings to be maintained in year two.
One of Johnson & Johnson’s strategic imperatives is Process Excellence and it found a partner, Hewitt Associates, to work together reach that strategic imperative through joint process improvement projects.
Westpac conducted an analysis that confirmed that most services did not constitute core capability and that long-term capital investment was required. Comparing the cost of outsourcing versus keeping services in-house proved outsourcing was the most strategic solution.
In a first of its kind in India, Bank of India outsourced everything from applications, data center, disaster recovery and IT infrastructure management to the help desk for employees to Hewlett Packard.
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