Author Archive: Outsourcing Center, Staff Writer

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Esprit selects Mindtree as a strategic IT Partner

News Release Partnership to begin with an integrated SAP managed services delivery model Ratingen (Germany) and Bangalore (India), November 4, 2014: Mindtree, a global technology services company, today announced that it is working with international fashion brand Esprit to deliver IT solutions that will make Esprit more competitive. In the first phase of this relationship, […]

EDP signs new application management contract with CGI

News Release Lisbon, Portugal, November 6, 2014 – CGI (NYSE: GIB – TSX: GIB.A) is pleased to announce the signing of a new application management contract with EDP until 2017. The contract covers the management of distribution and energy management systems and processes and is valued at approximately 14 million euros. “In the last year, EDP […]

Atos successfully signs a new five-year € 1.8 billion revolving credit facility

News Release Bezons, 7th November 2014 Atos, a digital services leader, today announces it has signed a new five year multi-currency revolving credit facility (the “Facility”), for an amount of € 1.8 billion, maturing in November 2019, with an option for Atos to request the extension of the Facility maturity date until November 2021. The […]

IBM Predicts Record Mobile Holiday Shopping as Consumers Browse and Buy on the Go

Armonk, NY – 05 Nov 2014: IBM (NYSE: IBM) today released its predictions for the 2014 holiday shopping season based on billions of online and in-store transactions analyzed by the IBM Digital Analytics Benchmark and IBM Quarterly Retail Forecast. IBM projects another strong shopping season with online sales projected to increase 15 percent over the […]

Infosys Finacle Implements Real-Time Core Banking Platform for Discover Financial Services

News Release Chicago and Bangalore – November 11, 2014: Infosys, a leader in consulting, technology, outsourcing and next generation services, announced today that it has successfully implemented its Finacle™ core banking solution for Discover Financial Services (NYSE: DFS), a leading U.S. direct bank and payment services company. The new Finacle platform provides Discover with real-time […]

Liberty Source and AOL Enter into Multi-Year Onshore Business Process Outsourcing Relationship Investing in Job Creation for The Military Community

News Release November 11, 2014 09:00 AM Eastern Time  HAMPTON, Va.–(EON: Enhanced Online News)–Liberty Source PBC, a flexible onshore business process outsourcing (BPO) model that uniquely harnesses the talent of military spouses, and AOL Inc. (NYSE:AOL), today announced that they have entered into a three-year outsourcing relationship. Under the terms of the agreement, Liberty Source will […]

Unisys wins Industry award for their Unified Communications—Ensemble Service Line

News Release Norwalk, CT-November 6, 2014 – TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of the 2014 INTERNET TELEPHONY Lync Pioneer Award, presented by TMC (News – Alert) and INTERNET TELEPHONY magazine. The 2014 INTERNET TELEPHONY Lync Pioneer Award honors companies enabling businesses […]

How to Do a Successful Outsourcing Transition

How to Do a Successful Outsourcing Transition

You have developed a sourcing strategy to engage a capable service partner for delivery of IT or business process services.  You hired a reputable advisor to consult with your team to guide you through the sourcing strategy—developing and issuing the RFP, proposal evaluation, partner selection and now preparing for the transition and the complex aspects […]

Four and a Half Hazards in Outsourcing Transitions

Four and a Half Hazards in Outsourcing Transitions

There’s no shortage of methodologies and advisories on best practices and risk mitigation strategies for the transition phase of outsourcing relationships. Even so, many buyers encounter situations they didn’t foresee when structuring their arrangement, which cause costs to rise and delay time to value. Here are four and a half hazards you need to watch […]

Five Success Factors for Outsourcing

Five Success Factors for Outsourcing

Today, the focus of outsourcing is around scaling and flexibility. Outsourcing partners have reached levels of maturity that are very different than they were a decade ago. This is because of cultural change, the fact that collaboration technologies have improved and the tools to manage outsourcing have been significantly refined. Now, a remote workforce has […]

Endurance Specialty Holding, Ltd. Transitions Policy Administration and Rating Systems to Accenture Duck Creek Software

News Release NEW YORK; Oct. 21, 2014 – Accenture (NYSE: ACN) announced that Endurance Specialty Holding, Ltd., a global specialty provider of property and casualty (P&C) insurance and reinsurance, has gone into production with Accenture Duck Creek Policy and Rating software to support its diverse worldwide client portfolio. The new software provides comprehensive functionality that […]

Dell Helps Radboud University Gain Control of Provisioning and Access Governance, Cutting Enrollment Time by 50 Percent

News Release Date : 10/21/2014 Round Rock, Texas Dell One Identity Manager enabled the university to simplify governance by merging multiple roles into a single identity Risk reduced by ensuring more than 45,000 users have only the access they need Dell Software today announced that Radboud University, a leading Dutch academic community, deployed Dell One […]

DE BEERS Selects HCL for IT Infrastructure Transformation Engagement

News Release Oct 22, 2014-Noida, India, Johannesburg, South Africa, October 22, 2014: HCL Technologies, a leading global IT services provider today announced that the company has signed an IT Infrastructure transformation contract with The De Beers Group of Companies, the world’s leading diamond business. Leveraging its Enterprise of Future (EoF) offering, HCL will deliver end-to-end […]

VCE Enters Next Phase of Growth and Innovation As An EMC Business

News Release VCE Enters Next Phase of Growth and Innovation As An EMC Business Strategic Investors Cisco and VMware Continue Full Support and Alignment HOPKINTON, Mass., SAN JOSE, Calif., RICHARDSON, Texas, October 22, 2014 – EMC, Cisco and VCE today announced the next phase of evolution for VCE. Expected to be finalized this quarter, VCE […]

Lufthansa makes its IT fit for the future

News Release 22.10.14 IT partnership with IBM to be signed shortly Reduction of IT infrastructure costs by average at least 70 million EUR p.a. Split-up of Lufthansa Systems AG Deutsche Lufthansa AG today announced that in the course of realigning the Group’s IT activities, it will be entering into a long-term IT partnership shortly. According […]

IBM and Microsoft to Offer Greater Choice in the Hybrid Cloud

News Release ARMONK, NY and REDMOND, WA, – 22 Oct 2014: IBM (NYSE: IBM) and Microsoft announced today that they are working together to provide their respective enterprise software on Microsoft Azure and IBM Cloud. As adoption of hybrid cloud computing accelerates, this relationship will give clients, partners and developers more choice in the cloud, […]