In June 2011 I was interviewing the COO of a California-based bank as part of an application strategy engagement. At the end of the conversation, he asked if Alsbridge had any data on the number of contracts in which the client repatriated all of the services. My answer was, “Off hand I don’t know, but [...]
October 27th, 201111:00 AM – 12:00 PM ETREGISTER for the free eSeminar Alsbridge research shows over 77% of current outsourcing contracts are set to expire in the next 30 months. With so many buyer companies entering their second or third outsourcing deals, ‘Outsourcing 2.0′ is becoming more commonplace. However, creating a sourcing strategy the second [...]
December 6th 2011 Canary Wharf, London, UK Register Join senior executives from some of the UK’s leading corporates to hear cutting edge case studies and participate in interactive panel sessions to hear how the likes of DSM, Ernst & Young, Logica, Clifford Chance Alsbridge and others have used China as a high quality, low cost [...]
Join us for an eSeminar on November 3, 2011 11:00 AM – 12:00 PM ET Space is limited! Reserve your complimentary seat now. REGISTER As we head into the budgeting season, IT professionals all over the world are taking a hard look at their financial plans as they try to identify savings in 2012. Do [...]
Few things can ensure the failure of an outsourcing project like a poorly executed transition. Outsourcing transitions are complex endeavors requiring coordinated change across the people, processes and technologies in multiple areas of the organization. “Planning for the Plan” is the start of the process. Based on the readiness of your organization these plans can [...]
Aftermarket Services (AMS) have become a priority for CXOs, with CEOs seeking sustained revenue growth and customer relationships, and CFOs looking for service profitability and cash flow through operational efficiencies. While Aftermarket Services (AMS) can contribute to driving enterprise growth, a robust AMS program can be challenging to develop and implement. This paper identifies six [...]
The cloud computing business model is one based on conformity. In exchange for that largely standard approach to technical delivery and service levels, customers can gain access to cost-effective solutions for everything from desktop support to infrastructure to business applications with minimal capital investment or ongoing management. “The vast majority of providers will leverage a [...]
Although benchmarking in business has been around practically as long as commerce itself, and although benchmarking in outsourcing isn’t exactly new, still many organizations are missing out on the real benefits that can accrue from benchmarking their outsourcing agreements. With the variety of options available today, benchmarks go beyond simply uncovering misaligned pricing and services [...]
One of the biggest misconceptions in the Cloud Computing market is that today’s new web-based services will ‘disintermediate’ the channel. In fact, there are plenty of opportunities for traditional and new channel partners in the Cloud. But, it is also imperative that leading Cloud vendors leverage channel partners to sustain their current growth and capitalize [...]
The introduction of Single European Payments Area (SEPA) aims to create a single common market within Europe where individuals and corporations will be able to send and receive euro payments across Europe quickly, easily, and inexpensively. However, Genpact foresees that recent changes introduced in the SEPA B2B Direct Debit Mandate will impact adoption of Direct [...]
The general IT outsourcing marketplace has matured rapidly over the past 15 years. Unfortunately, outsourcing of lending and other core banking systems have not matured in the same fashion. Alsbridge will host a complimentary eSeminar from 11:00 AM – 12:00 PM ET (10:00 AM – 11:00 AM CT), on Thursday, October 6th, to provide important [...]
Outsourcing has attracted a huge amount of attention over the past few years. The basic idea is of course very simple – reap the benefits of having a specialist do the job at a lower cost. However, setting up the right deal can be complex and there is a bewildering array of jargon. As a [...]
The general IT outsourcing marketplace has matured rapidly over the past 15 years, moving from a world of large, all-encompassing outsourcing agreements, to a world of relatively standard approaches to services, service levels and pricing that are common and benchmarkable around the world. Unfortunately, outsourcing in the banking industry has not matured in the same [...]
A recent all-encompassing business process outsourcing contract with a whopping 13-year term is another sign of the booming BPO market in Brazil, which has been growing at an annual average rate of 6.5 percent over the last four years, according to The Brazilian Association of Information Technology and Communication Companies (BRASSCOM). Today, many Brazilian IT [...]
Although outsourcing is considered a mature business strategy, many transactions either fail or must be renegotiated within the first two years. Inadequate provider selection techniques (often driven by clients and endured by providers) are significant contributors to such failures. This research paper explores the effects of sourcing failure, identifies several common mistakes found in typical [...]
Why go it alone when you can harness HP’s applications expertise, proven methodologies, and global resources within the most comprehensive integrated solutions across business and technology to transform environments, create a competitive advantage, and position you for growth. HP is the second-largest information technology services company in the world, with 210,000 services employees supporting more [...]
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