Big Data/Analytics

Outsourcing Data Management Pays for Rural Hospital | Article

Outsourcing Data Management Pays for Rural Hospital | Article

Thanks to a new outsourced health information management system, West Branch Regional Medical Centers’s paper deluge and records access challenges are a thing of the past. What’s more, the solution is more than paying for itself.

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP | Article

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP | Article

A growing provider was able to cut its benefits costs by half yet double the quality of those benefits by outsourcing. That helped it recruit staff for its new locations.

Outsourcing Enables Traveling in All Directions | Article

Outsourcing Enables Traveling in All Directions | Article

In the highly competitive travel and tourism industry, innovation and time to market with products and services are crucial to success. Small companies can compete with larger enterprises by outsourcing because it enables them to move beyond the constraints of their in-house resources.

Outsourced Travel Management: Value-Added Services Becoming Key Differentiator | Article

Outsourced Travel Management: Value-Added Services Becoming Key Differentiator | Article

With competition intensifying, outsourced travel management providers are analyzing spend and integrating their tools with their buyers’ back end systems to stand out from the pack, which now includes traditional procurement service providers.

Offshoring Helps Travel Outsourcer Develop Better Consumer Services and Remain Competitive | Article

Offshoring Helps Travel Outsourcer Develop Better Consumer Services and Remain Competitive | Article

Almost every industry has to deal with the issue of legacy software. Do you keep it or replace it? With many of the legacy programmers retiring, a travel IT company looked offshore to fill the gaps.

Trading Up – Outsourced EDI | Article

Trading Up – Outsourced EDI | Article

When its electronic data interchange administrator left, a manufacturer chose to outsource this function rather than replace him. Here’s why the company discovered the ROI of outsourcing was big.

Financial Institutions Ratchet Up Their ITO Decisions | Article

Financial Institutions Ratchet Up Their ITO Decisions | Article

Market trends suggest the philosophy on information technology outsourcing spending decisions is changing within the financial institutions sector. Here’s why.

Second HR Outsourcing Venture is a Charm for SMB, Producing 85 Percent Savings | Article

Second HR Outsourcing Venture is a Charm for SMB, Producing 85 Percent Savings | Article

A 400-person manufacturing concern outsourced its employee evaluations; the effort failed. But the company needed to capture the benefits of HRO. The second time it found a supplier who delivered more than it promised.

Q&A with Zach Lonstein,  Infocrossing CEO: The Beauty of a Business with Recurring Revenue | Article

Q&A with Zach Lonstein, Infocrossing CEO: The Beauty of a Business with Recurring Revenue | Article

Infocrossing is an IT supplier on the move. Editor Beth Ellyn Rosenthal finds out the lessons an outsourcing pioneer has learned over the past 30 years. Zach Lonstein shares his wisdom and his predictions.

Using Predictive Analytics to Drive Customer Value | White Paper

Using Predictive Analytics to Drive Customer Value | White Paper

There are several techniques for customer analytics according to NCO Customer Management, Inc.. When data is complex and highly dimensional, and the process that gives rise to the data is not well understood, machine learning techniques generally provide superior results. Typically, the following steps are needed to develop a predictive model based on machine learning […]

Pass It On–Manufacturing Equipment Solution | Article

Pass It On–Manufacturing Equipment Solution | Article

Within the manufacturing industry, outsourcing plays an important role beyond the processes associated with just manufacturing products. Here is the story of what’s taking place behind the scenes with surplus equipment.

Analytics Helps Retailer Compete | Article

Analytics Helps Retailer Compete | Article

Returns due to sizing errors had been a problem for a company selling children’s clothes on the Internet. Outsourcing solved the problem thanks to the supplier’s analytics.

Shopping for HR Solutions for Small Businesses Just Got Easier | Article

Shopping for HR Solutions for Small Businesses Just Got Easier | Article

Small businesses historically have not had equal opportunity in outsourcing because they didn’t have enough employees to make it financially feasible. Now there is a comprehensive suite of HR services available to companies of all sizes, including those with 1-75 employees.

Outsourcer Streamlines Insurer’s Processes With Technology and Remote Professionals | Article

Outsourcer Streamlines Insurer’s Processes With Technology and Remote Professionals | Article

Farm Bureau Mutual, a commercial carrier, needed a faster way to determine whether it wanted to renew a policy. If it didn’t have the correct information in time, it would adjust in haste and repent in leisure, charging lower rates when they really needed to be higher or vice-versa. Outsourcing solved the problem.

IT Talent: A Shortage in India? | Article

IT Talent: A Shortage in India? | Article

India is perceived as a cornucopia of IT talent. But some organizations are discovering that certain IT skills are increasingly scarce. Read about the current labor situation and what it means for your outsourcing effort.

Which Way to Better Results? | White Paper

Which Way to Better Results? | White Paper

Learn how companies are making better decisions about human capital management through predictive analytics. A new methodology, Human Capital ForesightTM, provides the predictive analytics companies need to quantify business impact before they make people-related decisions.