Attract & Retain Talent

An Insider’s View of the Future for ASPs | Article

An Insider’s View of the Future for ASPs | Article

Application Service Providers (ASPs) attracted more attention than anything else in outsourcing in 2000. Kirk Krappe, senior vice president of products and markets for Corio, Inc., one of the industry’s pioneers and leading ASPs, predicts even more incredible growth in this arena for 2001.(outsourcing, asp)

Data Storage at the Speed of Light | Article

Data Storage at the Speed of Light | Article

In 1998 Bill Miller was in the hardware storage business. His specialty was oil firms. He’d make a sales call and hear the complaints. Clients were tired of buying hardware. They were frustrated by the complexity of the software. And they were pulling their hair out trying to fill positions given today’s IT labor shortage. Many were spending more time searching for data storage solutions than they did searching for oil.

Watertight Plan | Article

Watertight Plan | Article

Plainfield’s Town Council decided to use Competitive Government Strategies, Inc. as its consultant for the procurement process. They had seen its president’s success when he had implemented in earlier years the privatization of the operation and maintenance of the Indianapolis sewer utility and the utility billings. Plainfield wanted to take a similar approach…

Hatching An Application | Article

Hatching An Application | Article

Outsourcing may turn out to be the golden egg for Commtouch. Since every youth in Israel must serve in the Army, which relies on sophisticated military intelligence and technology to survive, Israel has a wealth of technically skilled young people.

The Pros and Cons of Shared Services | Article

The Pros and Cons of Shared Services | Article

Often, people new to outsourcing confuse BPO with shared services outsourcing. The two are quite similar except for one big difference: Shared services outsourcing allows a company to outsource a function and keep its eye on its core mission while still keeping this function under its corporate umbrella.

From Suppliers to Sophisticated Shoppers | Article

From Suppliers to Sophisticated Shoppers | Article

When government agencies first started outsourcing, cost was the sole consideration. Over the last decade, however, cost is losing its market share as a reason to outsource, observes Adrian Moore, director of privatization and government reform for the Reason Public Policy Institute, a government think tank in Los Angeles, California.

Jumping Into E-Commerce With LeapSource | Article

Jumping Into E-Commerce With LeapSource | Article

Clients come to us and say, ‘Get me up and running in the global economy.’ They know they don’t have the infrastructure, processes or people to do this in-house, so they turn to outsourcing, according to Maurice Rodriguez, manager of business development for LeapSource, a Phoenix, Arizona financial services Business Process Outsourcing (BPO) supplier. The BPO provides back office processing capabilities for its clients and delivers real time financial indicators to management….

Erin Brockovich Meets Top Gun Sales | Article

Erin Brockovich Meets Top Gun Sales | Article

The Every Woman’s Company needed 30 top salespeople nationwide for the roll out of its financial seminars for women. The company signed Erin Brockovich (the real person, not Julia Roberts) as its spokesperson. But the company found out quickly putting together a sales force was as easy as, well, as battling a big California polluter.

The ASP Advantage | Article

The ASP Advantage | Article

Application Service Providers (ASP) have much to offer companies in today’s connected, competitive world, according to Rita Terdiman, vice president and research director at the Gartner Group, a Stanford, Connecticut consulting firm. They level the playing field, allowing small and medium-sized companies to leap frog to Tier 1 applications, she points out. And multinational companies doing business globally benefit from the easy connectivity of the ASP solution.

What Exactly Is BPO? | Article

What Exactly Is BPO? | Article

What a great question! Business Process Outsourcing (BPO) has generated a number of definitions. Before I tell you my definition, I want to describe the history of outsourcing to show how the term business process outsourcing came about.

Protecting Buyers In A BPO Contract | Article

Protecting Buyers In A BPO Contract | Article

Business Process Outsourcing (BPO) can give companies a decided advantage in today’s marketplace. However, four legal issues have the power to derail an outsourcing contract’s success. If buyers include legal protections in their outsourcing contracts, they can enjoy the advantages BPO outsourcing brings, according to attorney David Pace, a partner in the Dallas office of Arter and Hadden LLP…

Outsourcing Becomes ‘In’ in Outback, Europe | Article

Outsourcing Becomes ‘In’ in Outback, Europe | Article

However, global competition on the Internet is forcing them to change their views. These new pressures are compelling them to look at alternatives. Outsourcing is becoming the favorite vehicle to remain competitive in the new economy….

Combining Computer Codes With IRS Code | Article

Combining Computer Codes With IRS Code | Article

Executives who know how to fix computer code but also understand the IRS code are the people who run reSOURCE Partner associates (rSP), an ASP supplier in Columbus, Ohio. The two-year-old firm, which specializes in both the technical and the business side of applications, provides complete application hosting, application management and business process outsourcing using PeopleSoft’s Human Resources and Financial applications. (The firm selected PeopleSoft after an extensive one-year search in 1996.).

Leaping at the Chance | Article

Leaping at the Chance | Article

When a venture capitalist calls with $65 million in funding, management listens. Then the group leaps at the chance to launch a new outsourcing firm, flush with the largest venture capital award to a BPO firm to date. That’s how LeapSource Inc., a Phoenix BPO, got its start…

A High Tech Military Legacy | Article

A High Tech Military Legacy | Article

Both Clark Air Force Base and Subic Bay Naval Station needed cutting edge telecommunication to stay battle ready. Telecomm equipment was cutting edge. When the U.S. military pulled out in 1992, the telecommunication equipment stayed.

ASPs Ride The Wave Of The Future | Article

ASPs Ride The Wave Of The Future | Article

I predict the burgeoning growth of the Applications Service Providers (ASP) will transform outsourcing in all four corners of the globe. For the first time, outsourcing is within reach of more than just the major ballplayers. Even the little league teams can now afford to play. The ASP revolution is modifying who can use software, how it is used and the way it is sold. ASPs may even be able to force the software prices down.