Research & Insight

Business Challenge

Attract & Retain Talent

Mortgage Lender Saves 50 Percent on Staffing by Outsourcing Rekeying to India

John Harney, Business Writer

In 2005 the housing market was hot. Mortgage lenders received more applications than they could handle. But in Miami they were not getting motivated, dependable, high-quality staff to process mortgage applications and the attendant materials that accompanies them. Outsourcing to India expedited loans and eliminated mistakes.

RPO Supplier Helps BloodCenter of Wisconsin Find Hard-to-Find Talent Faster, Cheaper

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The applicant pool at BloodCenter of Wisconsin was too small and the quality of candidates was poor. Additionally, it took too long to fill a position–up to 100 days when it should have taken just 45. Outsourcing solved its recruitment problems and cut costs–an RPO reduced the cost per hire 57 percent.

Ensuring Aligned Interests in a Public-Sector Outsourcing Relationship

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing cannot succeed unless both parties’ interests are aligned and they can manage to overcome inherent conflicts. In deals with government clients, there will always be an inherent conflict of interests. We studied a highly successful Canadian government relationship. This article shares their relationship best practices and framework that keeps their interests aligned.

Kathryn Kelly of ExcellerateHRO

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The President of ExcellerateHRO relishes the fact that HRO suppliers are taking away the tactical work that makes up the daily grind so the new, reskilled HR department can focus on the strategic. Kelly, who has a research background in epidemiology, sees a definite connection between work and health.

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