Outsourcing Center, Kathleen Goolsby, Senior Writer
Outsourcing has enabled Issy-les-Moulineaux to be the most advanced city in France when it comes to IT. Here’s the story of a mayor’s vision and a unique helpdesk function for all the city’s residents!
Outsourcing Center, Kathleen Goolsby, Senior Writer
A self-funding story – how a school district’s IT operations were improved, creating needed investment funds for classroom instruction at the same time.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The story of what happens when two organizations buy into a strategic outsourcing vision together.
Outsourcing Center, Kathleen Goolsby, Senior Writer
A story of following important, fundamental steps in outsourcing to create business opportunities and a climate for change.
Outsourcing Center, Bruce McCracken, Business Writer
An Accenture-sponsored IDC study discovered cost was now not the major factor in deciding to outsource. Canadian firms cited business transformation as the overwhelming reason.
Outsourcing Center, Bruce McCracken, Business Writer
Revenues at Verifications enjoyed a 60 percent increase in just six months after outsourcing its sales force automation.
Outsourcing Center, Bruce McCracken, Business Writer
The holiday travel period was 60 days away. Worldspan, an on-line technology provider for the travel industry, needed to better monitor its Web performance. A service provider ramped up a solution in 60 days.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Shrinking budgets and a growing reluctance to travel are causing companies to prefer distance learning solutions. Cost makes outsourcing a good choice.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Finance and accounting outsourcing has gone beyond transaction processing to enter the realm of business transformation. Today, chief financial officers require data to help them make better financial decision.
Katherine Swarts, Business Writer
Manufacturers are increasingly willing to spend money on outsourcing to save money. Old skill sets are disappearing, making the cost of finding the right talent a primary driver in choosing outsourcing.
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