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Business Risk | Article

Business Risk | Article

The biggest risks for businesses are they take too long to change, they do the wrong thing or they don’t do their job well, says Michel Janssen, chief operating officer of the Outsourcing Center. Outsourcing can mitigate much of that business risk by sharing the risks as well as the gains with the outsourcing supplier. Outsourcing supplies you with someone who is totally focused on your success, continues Janssen.

Shell Energy Outsources Its Sales Pipeline | Article

Shell Energy Outsources Its Sales Pipeline | Article

In the old days before deregulation, energy utilities had clearly defined market shares and customer bases. Then, on deregulation day, the cloak of protection disappears and these utilities have to face the challenge of a competitive marketplace. For the first time, they have to win customers and provide stellar service to keep them. To make matters even more daunting, few of these utilities had any sales and marketing personnel who could jump into the breach….(outsourcing, bpo)

Cashing in on Competition | Article

Cashing in on Competition | Article

Outsourcing is a dynamic business tool that allows companies to focus on their core competencies, thereby increasing efficiency and competitive advantage. Core functions are what a company competes on. A company’s telecommunication infrastructure and management are good examples of important, yet non-core functions that are ideal for outsourcing.

Business Process Outsourcing: Unlocking Shareholder Value from Real Estate | Article

Business Process Outsourcing: Unlocking Shareholder Value from Real Estate | Article

Business Process Outsourcing (BPO) of corporate real estate has been evolving over the past decade, as companies have turned to outsourcing various functions to specialist firms in areas like facilities planning and property management. Today, some of the largest multinationals are turning to real estate outsourcing as a new business model to better plan and manage their investments for greater returns that will improve the bottom line.

How BPO Provides Bottom-Line Benefits for High Technology Organizations | Article

How BPO Provides Bottom-Line Benefits for High Technology Organizations | Article

In fact, results of PwC’s Global BPO Top Decision-Marker Study, conducted by Yankelovich Partners among CEOs, Presidents, CFOs and CIOs of $1 billion companies worldwide, indicates that 65% of these decision-makers at high technology companies report that the importance of BPO at their companies has increased over the past three years and that 70% have outsourced one or more business processes to an external provider. And, remarkably, over nine of ten (94%) technology executives state they are satisfied with the BPO initiatives at their companies