Ben Trowbridge
The cybersecurity landscape is constantly evolving, with new threats and vulnerabilities emerging every day the fundamentally change cybersecurity risk. As a result, the cybersecurity industry is continually adapting to keep up with these trends and provide effective solutions to mitigate cybersecurity risks. Here are some key trends in cybersecurity that are likely to continue in …
Ben Trowbridge
Over the last several years, I have been asked to lead or coach a business seeking to develop cybersecurity-managed services to extend its consulting and/or cybersecurity consulting practice. These firms include the largest of firms, such as EY, through regional MSPs serving SMB clients. Finding the right mix of cybersecurity services can be challenging, as …
Ben Trowbridge
Based on my experience in leading the launch of EY’s Cybersecurity Managed Services business and helping dozens of managed services providers enter new service lines, I thought it might be helpful to share a few ideas on how a regional accounting firm can think about the steps required to launch a managed cybersecurity services business …
Ben Trowbridge
Consulting firms ranging from the Big 4 to Regional Firms looking to deliver Managed Services and establish strong long-term client relationships must adopt a fundamentally new set of behaviors across various marketing, sales, and operational delivery teams. This requires a nuanced approach to change management that should be viewed as an exciting journey in Managed …
Ben Trowbridge
Summary: Even companies that might have a global footprint already can struggle with creating a balanced global delivery capability to control costs and access the right talent. Their experience and familiarity with their current situation can often cloud the decision as they are often too close to the problem to develop an unbiased and well-rounded …
Ben Trowbridge
Consulting firms including Big4 and Regional Accounting firms have the amazing ability to frame a problem, develop a process, gather data, and develop a fact-based solution that can be a real boost for leadership teams that need an unbiased external perspective. However, when a consulting firm is asked to build a managed services practice, the …
Mike Sarantopoulos, SVP, Insurance Practice, NTT DATA, Inc
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective strategies for overcoming internal obstacles to digital transformation and the crucial role data plays in any insurance carrier’s business. Additionally, it clarifies the foundational capabilities that are key to a successful digital transformation initiative. They include: Driving business transformation with …
Adam Nelson, Vice President, Industry Solutions, HealthCare and Life Sciences, NTT DATA
Data is at the epicenter of the transformation of U.S. healthcare to a consumer-centric ecosystem, primarily due to the multitude of participants who want to view what they need, when they need it, via the channel they prefer. Additionally, it all must be their information, and it must be accurate. Thus it has become imperative …
Outsourcing Center, Barbara Lewis, Business Writer
Cultivating a productive 1:1 customer engagement demands integrated data Outdated, paper-based processes, information silos and legacy systems have been the bane of insurance carriers for years, hampering not only the efficiency of their internal operations, but also impacting the way they engage with agents and customers. For example, if it’s too complicated for independent agents …
Outsourcing Center, Karthik Nagendra, Business Writer
If you’ve been able to resist outsourcing while the world around you is doing it, that’s great. However, there are many great reasons to outsource. It might be a good idea to start looking at the outsourcing option if you’re seeing one or more of the following happening in your company. Here are the top …
"*" indicates required fields