In the twilight of 1999, it is undeniably clear that outsourcing is positioned for huge growth in the new millennium. Along with that growth will be some growing pains and dislocated joints but, in the end, their effect will be one of amplifying the inherent value of outsourcing…
There is a lot of talk about BPO being the business model of the future. Although I don’t think that people necessarily recognize it quite this way, what is unique about BPO is that it is a win all the way around, says Charles Gibbons, who recently joined PricewaterhouseCoopers (PwC).
Unisys’ has the ability to implement and operate an entire IT (Information technology) process, but it also has the skills to provide expertise in the smaller functions within the operation. Mainframe services is one of several niches that Unisys provides its customers that prefer to selectively outsource.
Attorney Richard Raysman talks about what a business should look out for when handing over their Logistics operations.
Scott Shemwell of MCI Systemhouse discusses how outsourcing has contributed to lower gas prices.
Drive thy business, or it will drive thee — so wrote Benjamin Franklin in 1758 in The Way to Wealth, the preface to his Poor Richard’s Almanack. Thousands of companies around the world have found this advice as true today as then and have adopted outsourcing as a strategic tool to enable them to focus on their core processes.
Fast response to customers is essential to the success of United HealthCare, the second largest managed care company in the U.S., outsourcing.
The Many Flavors of BPO: The business process outsourcing (BPO) industry is growing everyday, with new processes being outsourced and new players entering the market. Allie Young, principle analyst, Dataquest, a Gartner Group company, sums up the situation succinctly.
Back in 1995, Michael A. Boyle, associate hospital director, William Beaumont Hospital, was in a quandary. The hospital had identified facilities management as an area where they wanted to reduce costs without sacrificing the quality for which the hospital system is known, but the traditional approaches had not yielded any solutions.
Culture shock. That’s not something most would expect conservative icon Rolls Royce to embrace, but that’s exactly what the company sought in its outsourcing relationship with EDS.
This relationship was chosen based on the strong affinity between supplier and customer in particular, the high degree of dependence of MedPartners on ACS.
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