Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The Community Health Plan of Washington had an enviable problem: its growth rate topped 300 percent a year. It needed a supplier who could handle that growth. Adaptis, with offices in the US and India, was just what the doctor ordered.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Identity theft is one of the fastest growing global crimes. Hospitals store that kind of personal data in their networks–as well as patients’ medical records. Read how outsourcing protects the data at a community hospital in Georgia.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
A new study from Accenture and The Economist discovered outsourcing and effective governance can co-exist. In fact, 43 percent reported outsourcing raised the quality of governance and compliance for financial processes at their organizations.
John Harney, Business Writer
Email has become a ubiquitous form of business communication. Financial services firms have to protect the security of these communication because of the sensitive data they contain. Outsourcing email management is the answer.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
US trade rules won’t allow a Cuban cigar on American soil. The same rules apply to software downloads; companies can’t sell software to Cuban buyers either. Penalties are in the six figures and there’s a possibility of jail time too. Trade Beam’s software makes sure companies only do business with approved buyers.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
American retailers want to comply with the No Sweat Initiative, which guarantees humane work conditions and forbids children under 15 to work. How do you comply if you import goods from around the world and don’t want to visit every factory? Answer: you outsource.
Todd Hintze, Principal, Everest Group
Hospitals solved problems by adding complexity to their processes. But a perfect storm of new pressures make simplicity a better solution. The Rx: outsource.
Robert Gareis, Partner, Baker & McKenzie
You’ve outsourced finance and accounting functions. But the Sarbanes-Oxley Act says management is responsible for the veracity of the numbers. How do both parties stay clear of the dreaded 404 provision, which guarantees three squares at Club Fed? Attorneys Robert Gareis and Michael Mensik of Baker & McKenzie share some thoughts.
Janet Lowenbach, Business Writer
A new law in Japan will permit pharmaceutical companies to outsource 100 percent of their processes. Read how this will affect the Japanese pharmaceutical industry.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Partners in the Chicago, London, Sydney, and Hong Kong offices of Baker & McKenzie share their observations about trends in their regions and their industries, including their thoughts on offshoring. Is outsourcing the legal department the next BPO process?
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