Category: Scalable resources

Colombian Risk | Article

BP’s motivations for outsourcing were classic, and Getronics has surpassed those needs. Even so, the highly effective risk/reward pricing scheme is a powerful influence on the remarkable success of this relationship.

February 1, 2002 | 0 comments | Read More

Emerald Isle Solution | Article

Remedy Corporation is a US software developer and manufacturer of adaptable enterprise applications. The solutions are fast-track, in-depth, scalable, easy to modify; and they quickly became very popular. Soon the small company had more than 9,100 customers in 70 countries. Remedy also handled all of its distribution of the products, and therein lies the problem. As the company grew, to keep in pace with all the development that was coming out of engineering, I just had to keep adding bodies, recalls Robert Cassese, Manager of Worldwide Logistics for Remedy. Cassese says it was a lot of work. We were doing it on the flimflam. For example, I’d go up to the stock room and say take these things, and these things, and this thing, and put them in a box, and put a label on it, and we’ll ship them. And if we needed to send a user manual, installation guide, marketing materials, I’d have to go find a printer and some guy to do it. Smart money said others could do it better than we could.

February 1, 2001 | 0 comments | Read More

Corio Offers One Stop Shopping | Article

Corio, Inc. was a PeopleSoft pioneer. Now it is expanding its product line to become a full service ASP provider. We want to provide everything a business could need, says Chris Casanega, senior director of marketing for the San Carlos, California ASP.

December 1, 2000 | 0 comments | Read More

A Ship Shape Outsourcing Relationship | Article

Long before the Internet, the travel industry has been in the forefront of computer automation. As far back as the 1970s, airlines that couldn’t harness technology effectively crashed and burned. (Pan Am and Eastern, for example.) But because of the complex nature of booking ocean liners, cruising has been the last bastion for manual bookings, according to David Anderson, vice president of technology for GoCruiseDirect.com, a Miami, Florida company.

November 1, 2000 | 0 comments | Read More

An Outsourcing Relationship Worth The Paper It’s Written On | Article

Two years ago Shurman Fine Papers was going through a computer conversion. At that time Charlene McDonald, the Fairfield, California company’s director of credit, realized some accounts had become billing problems and had not been contacted for two years. (outsourcing, bpo)

September 1, 2000 | 0 comments | Read More

Quarterly Employees at the IRS | Article

Businesses routinely use their economic resources on an ‘as needed’ basis. Why not do the same for employees? asks Erik Vonk. He is President and Chief Executive Officer of Randstad North America, a human resources outsourcing firm based in Atlanta, Georgia…

March 1, 2000 | 0 comments | Read More

The Number One Issue Facing Outsourcing | Article

One of the facts of life in outsourcing is that risks are involved. Therefore, you have to manage to those risks, and expectationss should be set with those in mind…

January 1, 2000 | 0 comments | Read More

Business Process Outsourcing: Unlocking Shareholder Value from Real Estate | Article

Business Process Outsourcing (BPO) of corporate real estate has been evolving over the past decade, as companies have turned to outsourcing various functions to specialist firms in areas like facilities planning and property management. Today, some of the largest multinationals are turning to real estate outsourcing as a new business model to better plan and manage their investments for greater returns that will improve the bottom line.

March 1, 1999 | 0 comments | Read More

Beyond the Pinnacle | Article

Mention J.P. Morgan and outsourcing these days, and the first image that comes to mind is the much-publicized Pinnacle Alliance.

February 1, 1999 | 0 comments | Read More

Comdata Turns To IBM For A New Spin On Cash Flow | Article

When a long-haul truck pulls in for a fuel fill-up, it typically costs about $150. More than 15,000 fleet operators turn to Comdata to provide credit cards for truck drivers to use as they ply the nation’s highways. Comdata verifies and pays the bills, and forwards an invoice with a small mark up to its clients. With trucks continually on the road, the Comdata network that handles these transactions must be absolutely reliable, accurate, secure, and always available.

February 1, 1999 | 0 comments | Read More