Research & Insight

Time to Market

“Let’s Go Shopping:” New Mobility Strategies Entice Consumers Back Into Physical Stores

Outsourcing Center, Patti Putnicki, Business Writer

Why go to a store when you can purchase online? Thanks to innovative mobility strategies, consumers will soon have plenty of reasons. Instead of focusing efforts on lackluster mCommerce, retailers are now looking at mobility solutions as a means to enhance their customers’ in-store experiences, drive loyalty and increase per basket sales. “We’re seeing the …

Mobility’s Coming of Age: All Grown Up and Changing Business for the Better

Outsourcing Center, Patti Putnicki, Business Writer

Before cloud, mobility was in its infancy—a means of obtaining email, calendar and contacts on the go. People who relied on desktop computers for communication were unchained. For salespeople, this was awesome. But, for the rest of us, the business apps we needed required too much processing power to travel with us. Then, along came …

Outsourcing Center Announces Winners of 16th Annual Outsourcing Excellence Awards

debra.floyd

Outsourcing Center Announces Winners of 16th Annual Outsourcing Excellence Awards Events to be held May 24th in Grapevine, TX DALLAS, April 11, 2012 ─ Outsourcing Center, the leading resource of outsourcing best-practice information, announced winners of the 2012 Outsourcing Excellence Awards: Best Partnership: U.S. Army Information Technology Agency, Defense Continuity Integrated Network (ITA DCIN) and …

Study: U.S. Companies Prefer “Farshore” to Nearshore Outsourcing, Send Higher Value Work Abroad

Outsourcing Center, Samuel Crow, Senior Business Writer

For all the talk of the new allure of nearshore or even stateside outsourcing, most U.S. companies today still prefer to base their service operations half a world away, according to researchers at the Center for International Business Education and Research (CIBER) and the International Offshoring Research Network’s (ORN) Project at Duke University’s Fuqua School …

Unprotected Tooling: High Risk Practices in Chinese Manufacturing Part 2

Thomas Keenan and Geofrey L. Master, Mayer Brown JSM

In part 2 of this series, we’ll discuss common problems in tooling as well as tooling in the real world and the importance of comprehensive, enforceable tooling arrangements. Part 1 defines tooling as part of the integrated outsourcing process as well as tooling financing and ownership. As a result of globalization and the ability of …

When Should You Begin to Prepare for the End of an Outsourcing Contract?

Robert Joslin, Managing Director, Alsbridge

Hint: 12 Months Out is TOO Late When should you start working on your next outsourcing contract? Many organizations do not address the end of a contract until the last year of its term. The notification period in the contract, typically 6-to-12 months, usually triggers this discussion. However I believe this is a mistake. Developing …

The Evolving Product Sourcing Value Chain in China – Part 2

Thomas Keenan and Geofrey L. Master, Mayer Brown LLP

The entire sourcing value chain for consumer products sourced or manufactured in Asia has become increasingly interconnected and mutually reliant—ownership of physical manufacturing assets and intellectual property rights has become more ambiguous and contentious. With ambiguity over ownership and rights to manufacturing assets, customers lose the key leverage of mobility. While brand companies were able …

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