In 1995 the stock market was beginning to take off. Fidelity & Guaranty Life Insurance Company, based in Baltimore, Maryland, wanted to introduce new products as quickly as possible to take advantage of the public’s growing excitement with insurance products tied to stocks.
The Internet is transforming outsourcing. And outsourcing is transforming the Internet. This interaction has produced new ways to outsource that were never possible before. Thanks to the Internet, there are new flavors of outsourcing that could not have been possible in an unconnected world. Look at the Application Service Provider (ASP) model. Today, companies have [...]
Today the company, now called Send.com, has 20 different product lines, ranging from cigars to cars. The company partners with local specialty retailers to fill its orders and deliver its gifts. Like a winemaker mixing a champagne cuvee, Send.com has merged e-commerce with old-fashioned retail…
IQ.com was the ASP that made that sweepstakes sparkle on the Net. Its pop up windows offer an outsourcing solution for any company marketing on the Web, through a wireless device or on interactive TV. The ASP’s goal is help its buyers capture, convert and retain their customers through e-marketing and customer loyalty campaigns.
Cost savings historically have been the biggest enticement to outsource. Vendors ran the numbers and showed their prospects the math: outsourcing could save them significant dollars. Today, cost savings have fallen to the bottom of the list of why companies outsource, according to Cynthia Doyle, an analyst with IDC……
The ASP market is the mouse that roared, says Art Williams, director, Giga Information Group in Cambridge, Massachusetts. Although ASPs form a small percentage of the outsourcing market, they have attracted an enormous amount of industry attention. Currently the ASP model has the highest ratio of vendors to revenue in the outsourcing world.
GoCargo.com is an on-line exchange for ocean freight. The site works like most B2B exchanges; shippers post their ocean freight shipments on the site…
In 1993 MCI had a problem. It called Bob Stockard to solve it. Stockard and his wife Maria Massaro were running a successful executive search firm when MCI, a search client, approached them. The long distance carrier was looking for a temporary sales force to launch its new Friends and Family program. And, MCI needed its sales force now…
Application Service Providers (ASP) have much to offer companies in today’s connected, competitive world, according to Rita Terdiman, vice president and research director at the Gartner Group, a Stanford, Connecticut consulting firm. They level the playing field, allowing small and medium-sized companies to leap frog to Tier 1 applications, she points out. And multinational companies doing business globally benefit from the easy connectivity of the ASP solution.
Kärna LLC plans to change that. The San Francesco high tech start-up specializes in encoder precision. (An encoder is a device that measures movement.) Kärna, which means seed or core in Swedish, has targeted gamers as its initial market. Its team of developers is applying the company’s encoder precision technology to build a better mouse…
In the Paleolithic era of the Internet (back in 1995), Scott Reeves and Mike Kennedy decided they wanted to sell computer parts on the Web. For 18 months they attempted to forge an efficient and sensible way to sell stuff on-line.
The biggest impact on outsourcing this year will be the scarcity of technical skills. So says Bob Evans, vice president and general manager, outsourcing, at Unisys. Every resource within organizations has been focused on old technology while working out Y2k compliance difficulties…
One of the facts of life in outsourcing is that risks are involved. Therefore, you have to manage to those risks, and expectationss should be set with those in mind…
The opportunities in e-business or e-commerce are the result of the changes that the Internet has brought about. This paper discusses recent e-business developments and the increasingly important role of external service providers in helping enterprises meet their e-business goals.
The task for Compaq was not quite this demanding, but it was a stretch. Ciba Specialty Chemicals wanted a global network built in the amount of time it takes to play a hockey season — about nine months! And this network wasn’t going to be the everyday run-of-the-mill network either…
Culture shock. That’s not something most would expect conservative icon Rolls Royce to embrace, but that’s exactly what the company sought in its outsourcing relationship with EDS.
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